Bryan Lgh Medical Ctr Review

Great people work there but they are vastly under staffed and the worst part is this hospital has insane billing practices. Very evil for a supposed place of healing. 4 robo calls and now a 'merchant collection agency notice' even though I've been paying more per month than a damn bank would require. I HATE BRYAN EAST FOR THEIR GREED.

The whole staff are all very curious and very professional. Its easy to get lost in a large hospital but every staff member I ask for help to find my way around was extremely helpful by taking me to where I needed to go. The staff is also very friendly and tried to make our stay as comfortable as possible. Thank you to the staff.

Went to the ER yesterday and received the worst treatment personally and medically in my life. Trust me I do have bad health and have been to all the hospitals in Lincoln. I could barely walk because of extreme abdominal pain and was violently vomiting and had to walk to my room where I was ignored. When a nurse or a doctor came into the room they were rude and seem to be inconvenienced with the whole situation which they did not treat and sent me home still vomiting and had me walk to the waiting room and wait for my ride and saying hope your ride shows soon. Well guess what went home for 7 hours and couldn't take the pain anymore and went to the ER at St. Elizabeth where I was admitted for an UTI and DKA I will need to stay for at least 24 for my labs to be accurate from the DKA to make sure I'm not having other complications the the lab results can be miss read do to DKA. The way I look at it, they almost killed me or let me die! Too bad you can't give negative stars -5 stars!

Had my twins delivered there and because of the nurse's carelessness and neglect both babies and my wife almost lost their lives instead of coming in and checking on her when nurse call light came on she instead chose to sit and the nurses station and talk to people when my wife was there on bed rest with a high risk pregnancy her name is Jennifer and she works in the woman's and children's tower I had a conversation with her supervisor about the whole situation and nothing at all was done about it she still works there I suggest going to a different hospital if you don't want to put your kids at risk

Two months ago, I went to ER due to stomach pain and they gave me something to kill the pain but it didn t works and guess what!! After I drank the medication I got itchy and I start getting swelling on my face and later on my hand too, I talked with nurse right away and told her the might be allergy reaction she left me to ask the doctor, the doctor took forever to come and check me and he said no is not allergy reaction, I didn t like that after a few moments I ask the nurse to see another doctor and the same doctor came again and told me the same so I thought he might be right. After that they gave me the prescription and let me leave. When I went home I felt the symptoms goes worst I start getting rash and felt very cold my and Increased of my heart beat then I start to feel that I m gonna passed out so suddenly called my friend to pick me up to the ER again and they finally believe that I got an allergic reaction due to the drink moderation , and I spent half day on ER with getting four shots in vein plus IV. I m not going there any more......

Thanks for the wonderful care given to my family over the years. Always first class.

My brother and sister in law just had there child delivered here and their experience has be wonderful!

The staff here at Brayn are always friendly helpful and understanding of their patients. Iv been too other hospitals and i will always use this hospital. Thank you to the Bryan staff.

I have been going Bryan Health West 10 to 15 times since I moved to Lincoln. I have been surprised by how helpful everyone is here, they really care about their patients from the nurse who took me all the way downstairs, got me signed into the system, had my blood taken as well

The team I had for my spinal tap was great. From the admissions desk to the MD, everyone was sweet and accommodating.

My experience with Bryan over the last few years have not been good. These were the major things for me.

I went to the emergency room for dehydration from being sick. I was pregnant and the doctor I saw told me to take sudafed . When I told him no I should not take it since it is a class C drug. He said it is? And then proceeded to Google it.

I gave birth at Bryan had complications. I was eventually moved to the next floor. I told the nurses something was wrong I was having intense labor pains. They told me I was fine and it was normal. I told them no it wasn't, this is my 5th I know what's normal for me. They brushed me off. I over flowed 3 pad pads and eventually stood up gushed on the floor and my husband had to catch me because I was passing out. The nurse said they didn't know what was going on. My husband yelled for them to do something and they said they were not trained on what to do. They said they had to wait for a doctor. My doctor finally came and yelled at the nurses for not calling sooner. My uterus had fill back up with blood clots and I was bleeding out. I lost a lot of blood and then next morning passed out when I tried to sit up. I hit the nurse call bottom as I passed out. The nurse acted like nothing was wrong. My blood pressure and heart rate were extremely low.

My daughter had a ruptured appendix. There was old bodily fluids dried on the floor in the emergency room (not the first time the floors have been like this). The nurse said not to worry it will eventually get cleaned. She did not know how old it was. I was grossed out to say the least. Surgery went smooth, and the staff in the pediatric ward were extremely nice during the day. The night nurse on the other hand couldn't give my daughter the right dosage if her meds and I had to argue with her about it.

I had a D&C in January. The nurses were in a hurry to leave since I was the only patient there. They rushed me out the door even though I told them I was having issues and could not empty my bladder. I spent 12 hours in pain not able to pee.

Recently went to the other major hospital in Lincoln and the staff were great and the place was clean. I will be going there for my next delivery and any emergency room visits. They have a 24 hour OBGYN there for emergencies and there staff is trained in what to do.

It's the worst hospital unrespected and racists
They treated us like animals

Took my daughter to the ER here with stomach pain. They have her some pain medication and sent home papers saying gasorstamic issues without running any test besides labs. The following business day took her to our family doctor and he said that they just guessed and sent you home since no test were done and the labs he got from them were fine. He had an altra sound done and her gallbladder was twice the size and she went into surgery asap. She did have the surgery there and the staff and nurses were great in the plaza but I will never return to this ER again.

Full spectrum of medical care is available at this location. Upon entering great volunteer staff meets you ready to aid in getting to your destination.

Friendly staff. The Doctor was Very compassionate. I felt well cared for.

These people are angles! IN having to use the emergency services several times in the last several months, they exhibit a caring and transparent quality of care. They kept our family informed and even though there was a long wait for all of the testing to come back, they did their best under very strenuous circumstances in the ED. Thank you Bryan Health!

Day 10 and still waiting on my test results that were supposed to here in 5-7 days. Thanks for making me miss 2 weeks of work.

I have had two traumatic experiences here. They made assumptions that inhibited progress for me. Firstly, they assumed I was anorexic when I didn't eat breakfast due to wanting to sleep after a stressful event. Secondly, a male nurse harassed me to the point where I had to stop talking to him and let my mom know I was being harassed. I know that these things are subjective. However, if I have always been judged and punished for needing help at this establishment, why does this it exist? What is the purpose? I will do anything in my power to never return to this incompetent place.

Was in mental heath unit for 4 days the RNs was great and nice and caring I ll miss those 2 RNs But they cared for me I felt safe and secure because I was letting the RN know and she talked to me

Shoutout to the Mental health unit RNs Brooke and Paige thank you for caring for me and being sweet And also Brooke thank you very much

I have been a patient at Bryan East multiple times. Great doctors and nurses!

The specialty clinic I go to every month is great. The ER can be good depending on the doctors there that day. I've had some good and some bad, but the nurses are always great.

The staff people are really amazing. They always ask you if you need anything. Almost all services are available here, MRI, physical therapy, Emergency,......etc

The staff and service here are WONDERFUL. I have now been unlucky enough to have stayed at this facility twice....both visits required an emergency room visit and an inpatient stay. From nurses to surgeons to non-clinical staff, I felt that I was well taken care of. The rooms were comfortable, clean, and (in my cases) private. The food was respectable, and at the end of my stay, a staff member always came by to check on the quality of care I received. If I ever have future issues (hopefully not!), I would not hesitate to come back for care.

My daughter had twins May 8th and between the rude nurses in labor and delivery and the rude nurses in the NICU, as well as the complete lack of communication between the two areas has left my daughter in tears! And this being her and her boyfriends first baby experience, should've NEVER been like this! And please don't think they're are just being too sensitive. I've spent a lot of time up here between May 8 and today and have had to try to keep my cool when it comes to this ridiculousness! Never again will one of my girls spend time here in labor and delivery! I'm disgusted!!

Took over 3 hours of waiting in the ER lobby to get fluids for alcohol poisoning. Go to any other hospital this one is the worst in town hands down.

This is where my doctor has been the last 16+ years. Nice to be located near the hospital and can have testing done downstairs. Could have more handicapped parking spaces.

The wait was entirely too long and the staff were very unpleasant. We won t be going back

I was at Bryan East hospital but not at the Heleport i was visiting my mother

While I have never been to a heliport, I would expect one to have an open bar at the least

The wait is endlessly. Staff friendly . They take their time.

Called the billing department and they said everything was paid for. Get a call months later from collections. Bryan health has poor communication when it comes to billing and would not recommend.

I want to thank all the men and women, first responders, nurses and doctors for everything you did for my dear friend last night.

I suffered a stroke at 24 not to long ago and do did my good friend around the same time I did. At only the age of 24 also but last night we were spending a great time watching horror movies from the 1960's when suddenly he collapsed right before me unto the couch he started convulsing violently I dialed 911 immediately! He was having a seizure. First responders came within 5 minutes of my call by ambulance and quickly took his vitals and carried him from the couch on a stretcher into the ambulance and to the hospital. His brother a friend and I quickly followed and arrived at BRYAN MEDICAL CENTER and waited comfortably for 1 hour before we were allowed to see my dear friend laying calmly hooked up to a machine monortoring his vitals. The nurses were very helpful kind a patient with us all and never too busy to answer our questions even though it was past midnight. We stayed for about 2 and a half hours as the doctor kindly administered a favorable dose of anti seizure medication which only took another 30 minutes to complete. Shortly after some quick paperwork we were released by BRYAN MEDICAL and their staff to go home. Our night was crazy and for me it hit a bit close to home but im beyond glad on how we all were treated and how smoothly and calmly the workers at Bryan medical center treated us all in that time of worry. I'm happy to say that my dear friend went straight to bed and is feeling great today! With a new anti seizure prescription in hand we can resume our youthful life once again.

Thank you so much much for everything you did for us all you at BRYAN MEDICAL!

You really did a phenomenal job in your care for us!

All my love,
A young stroke survivor and his friends.

The staff was extra friendly, it was clean, a bit confusing (like a rat maze), and they take care of everyone!

Had a sharp pain on my lower left side. They had me drink a bunch of water for the ultrasound and wait 3 hours without using the restroom only to tell me the ultrasound nurse was too busy to give me an ultrasound. I waited another half hour and decided to leave rather than pee my pants. Also, the nurse was unfriendly and unpersonable. She also left me the last two hours and I had to call another nurse to find out how much longer it would be.

My mother has gone into this ER atleast twice in the last three months. The first time she was dehydrated is what i told them because of her being so incoherent, we told them she was not at all like this usually. They acted as if they couldnt hear a dam word we were telling them. After a bunch of blood work that I understood is important but dam find someone who knows how to get blood out of a 78 yr old dehydrated woman or atleast dont keep trying if you are a idiot and cant. My mom had black bruising from this. Also after what four in a half hours they finally gave her fluids and gues what?? She came out of her state of being incoherent! They were also told of prior visit due to this but again had her go another four hours to the point they dam near killed her because they administered the wrong med and her heart spiked to over 200 beats per min. My Sis overheard the Doc telling the nurse she got it wrong in which the nurse was i gues chuckling over it. Wth is wrong with them in that ER??? Last night they gave her a CT scan after idk two or three hrs of waiting to figure out what was going on. They are incompetent in that ER. Last time i will let her go there.

Being from out of town, trying to find your way around the outside of the buildings is a pain in the butt.

Came in a few days ago for stomach pain, left with a bill and continued stomach pain, said it was a virus. Now I need to go spend money on people who can actually do their jobs at a gastroenterologist. Thanks Brian! The doctors I can trust

Visiting a friend that was in the hospital. Apparently he was receiving good care.

I was in last night at the specialty clinic. The nurses were great and made the experience so comfortable! Carolyn was amazing and she stayed with me 2 1/2 hours after the clinic closed so I could get all the bags of IV I needed!

At the ER and in a room but been here for 28 minutes and no one has even come into the room to make sure he is even ok. They have real attitudes here when you ask questions. Better off going all the way to Omaha and getting help. You could die here and they wouldn't even know it. Good thing I came with my brother so if he gets in real trouble someone knows!

I just had to have 2 emergency surgeries with regard to my gallbladder. I am 58 years old and the only room available was in the pediatric ward. Everyone from the reception staff to admitting to nurses to doctors to the sanitation crew to room service were top notch. I'm actually thankful Mary lanning hospital was unable to do these complex surgical procedures. Everyone should get 10 stars. Cheryl, who was a daytime nurse taking of me for 2 days was EXCEPTIONAL. Thank you to all.

Enjoyed amazing service on 3 different occasions. Highly recommended!

The Cardiologists Are All Awesome And Save Lives Everyday. I Speak From Direct Experience.

bad hospital,the nurses and management are rude ,they made me wait 2
hours without seeing the doctor.finally I left the hospital without medicine.
please guys do not go to this hospital.

Went to the Bryan East ER when I couldn't get in to see my family doctor about a spontaneous concern. Staff is completely professional and Dr. Bonin is thorough and personable. Even with a more extensive test I was out of there in less than two hours with a complete diagnoses and treatment plan. In the future I will not hesitate to seek medical help at Bryan East

No communication in ER between departments or nurses. The nursing staff was very rude. We waited for over 1.5 hrs for our CBC lab results and had to go ask the nursing staff at the nursing station 3 times for updates. First time they said they would page our nurse, the next, the nurses acted like they couldn t see my husband and then told our nurse our results were back, 30 mins later when we still had not seen our nurse went to the nursing station and another nurse said she wasn t our nurse and then just looked at us annoyed. We were there for over 4 hrs and it wasn t very busy.

Our daughter just had her baby at Bryan East. Dr. Martin and all of the staff on the 4th floor, tower B were fantastic. Totally first class facility and service. My son in law was calling it the Ritz Carlton! Our family was truly blessed by the folks at Bryan! Thank you.

I can't speak higher of this hospital. I came in very sick very high temp heart rate at 130 I couldn't move without horrible pain. I have went to the hospital the week before and got sent home it was very hard to get treatment during Covid. They admitted me and 8 days later after many test I got a Diagnosis. The nurses and Drs were all wonderful! Katie was my favorite nurse but they were all great and I so grateful for all their help

Seriously THE BEST hospital. The NICU staff and doctors are beyond amazing.

The nursing staff and doctors at Bryan East were amazing! They truly care about their patients and do their very best to make you feel at home! My husband had a pretty lengthy stay and I felt like he was left in the very best hands when I had to leave to go back for work. Highly recommend this hospital to anyone!

Billing Department is very aggressive and very slow to process payments. It's not unusual, in my experience, to get a call about a past due bill when the check has been in their possession for a week or more.

Went to the ER with my fiance. Couldn't find one thing to complain about. Service was fast and friendly. Facilities were prestine. Go here!

Bryan is the worst healthcare provider in Lincoln!!! They do not properly care for their patients and hang them out to dry when they make the error. They should be the last place you should look for in your healthcare needs.

Outstanding care. The doctors and nurses treat everyone with compassionate care, take time to answer questions and help you understand your needs. Two thumbs up!

I would love to recommend a nurse she is nice and wonderful nurse kristin she could help me with every thing and was kind

Very friendly service, just what I expected. Explained everything and answered all my questions.

I had my 2nd child here. The L&D nurses and staff were wonderful. The recovery period was a disappointment, though. I regularly recieved my pain medication 30 min to 2 hours late (mind you, I requested it around 4 hours after my last dose). When I would bring that up I would be confronted with only upset nurses. My child was taken from my arms while I was sleeping and got tests done without my consent and resulted in me waking up in a panic wondering where my newborn baby was.
I would like to have another child but am very hesitant to have them at this hospital.

Very nice hospital. Awesome staff that made birth and having a NICU baby as comfortable as possible. Delicious food!

Was hospitalized for deep vain thrombosis and pulmonary embolisms. Within 24 hours the swelling on my left leg was reduced by 50%. Many tests were performed by professionals who were on time, efficient, and caring!
Meals were proper temperature, delicious, balanced and fresh!
Nurses and staff physicians were caring and always professional. Other physicians called in for their professional credentials treated my presenting conditions and discovered other medical conditions that needed treatment.
Thank all the staff for the great care!

I delivered my child here! The staff was wonderful and very friendly! They did a great job, in taking care of us. When my son was born he had to go into the NICU because he was having a tough time, It was very hard seeing a newborn hooked up to machines, but I put my trust into the staff at bryan lgh they did wonderful and today my little boy is a 10 month old healthy boy

Very nice health center n hospital, treated my husband with kindness n great care. We were Please with the staff n Doctors

I was very nervous to have my heart ablation done due to suffering with chronic illness my whole life, medical procedures have to be done a little different with me. The staff at Bryan not only listened but did everything I asked and needed. My procedure and stay went 100 times better than I expected.

Still waiting after 2 hours for the emergency room. Staff are being rude as hell!!! Ended up leaving after another half hour.

I had a tonsillectomy with Dr. Rosenberger on December 8th, 2020 and everyone was so professional, respectful, and so caring. The nurses went above and beyond. I was in a lot of pain right after getting my tonsils removed and the nurses quickly got me pain medication.

This review is for the ER. Staff was professional and courteous and did everything they could to answer my questions and diagnose my problem.

Imagine a big famous hospital like this cannot help the patient with price estimate for ER!!! I called them to see how much it would cost me but they told we will response to you after one business day. Do they really think that someone calling for ER can wait for a day just to get response!!!! And guess what the owner don t reply to the comments like the one I wrote but he/she do reply to those who saying fancy words to their services.

Was not helpful for proper diet for gastroparesis. I was told to put all foods in the blender. The are certain things people with GP should not eat. No recipes for liquid shakes, no handouts on nutrition. Was a complete waste of 150.00. I have scheduled an appointment with a new nutritionist for better instructions than put all foods in blender, white rice and white bread.

Doctors and staff are great. Billing is horrible. Had to take 5 weeks off work because of cancer diagnosis. Told them payments would take a bit. As soon as I made my 2nd payment, got sent to collections anyways. If I was poorer, these people write off all kinds of treatments. Unfortunately I work so they have no sympathy

I dont think they read or care. I went in with blood pressure way roo high from pain and no i do Not have high blood pressure but i was treared terribibly and tald talked down to . i did not buy an aneryersm at Younkers. I did not put the cartel in charge of pain medz. I have always followed the rules. But you sir are inhuman and make it hard.

Arrived at Bryan East ER at 6:10 PM tonight with my 9 yr old daughter whom had just broken her L hand, seeking prompt medical attention.. Her fingers and palm also had lacerations and bleeding.. Registration process was within 15 min and she registered her pain at a 9-10, crying in pain.. The nurse that registered us informed us that their rooms were full and we would be seen as quickly as possible.. I was escorted to the waiting room where we waited until 8:33 and we left untreated.. My better half took it upon himself to call around to other ERs after I notified him, via text, there were people waiting since 3.. 5 HRS possible wait time for a child in severe pain!! He called ahead to CHI Health and the wait time was less than an hour.. There she was registered and seen within an hour.. The entire visit was under 2 hours and that was xrays and treatment.. My experience at Bryan was less than appealing.. Starting off there were around 8 other patients in the waiting room and they were waiting for over 5 HRS.. I know this because there were SEVERAL disgruntled patients that voiced opinions.. One of which was an elderly woman upset asking staff around 7 "how is this an emergency room?".. You couldn't miss her husband, whom was throwing up uncontrollably in the ER entrance tunnel.. God bless him and her!! Around 710 another elderly woman approached the counter asking "i've been here since 3, when will I be seen?" She informed the nurse of severe leg pain and swelling that had gone on all day, she couldnt reach her primary.. She even informed the nurse she was hungry and asked, "is there somewhere i can get something to eat in here?" The nurse pointed to the vending machines around the corner and mentioned there was coffee.. Between both times there was a very upset father, whom was waiting for his toddler daughter to be seen.. He asked several times between the time I got there at 610 and 8 to speak to a supervisor.. He had been waiting since 3 as well.. He left the ER speaking to a 3rd "nurse manager" that gave him his requested print out of his wait time over 5 hrs as he walked out untreated.. The ER bathroom was a health hazard, throw up all over the toilet and floor.. I reported this to a staff member around 7, never did i see housekeeping go in and attend before we left.. I decided to get my daughter something cold to put on her hand from the vending machine, even the machine ate my money.. I took it upon myself to copy down the patient rights phone number, which I will be contacting.. NOBODY should have to wait over 5 hrs, in severe pain to be seen.. I understand the rooms were full, trauma, staffing, severity, but I dont agree with this.. I worked in the medical field for 11 yrs as a CNA and I just feel this is patient neglect, violation of medical treatment.. I feel like the nurses that were gathered behind the admission desk could be out consoling patients.. Yes, there were 4 sitting down and gathered in the back away from the main desk.. I feel like they should explain at registration the wait time, not just they are full.. Where is the empathy?? Where is the compassion?? I know all to well how the medical field works.. 5 hrs plus is not acceptable wait time, that is torture when you are in pain.. To not even acknowledge or check on patients that have been waiting for 5 hrs and let them get to the point of frustration, is just poor customer service and neglect.. If seeking emergency medical attention, please avoid this ER

I absolutely hate this hospital. Not professional at all.

Maternity ward is amazing. Staff is top-notch and extremely friendly. The facility is very well equipped for mother, father, and visitors. They do an excellent job at keeping everyone feeling comfortable. It is a very well ran hospital. We're definitely coming back for our next baby!

Myself and my family have ALWAYS received excellent care at Bryan! Staff friendly and kept me informed of processes expectations and the little important things(warm blankets) checked on while waiting for results available if needed. Sometimes waiting can be a little long, but understanding that a life threatening emergency needs to be treated before other non life threatening situations. A hospital is not 1st come 1st serve, it s how I would want myself, friends and family cared for. I will ALWAYS choose Bryan for my care! Advances in medicine and technology leading edge and amazing Drs who collaborate to provide excellent care.

Staff unpleasant and food they tried to feed me after my accident was from the previous day very poor care

The medical staff were very quuck, and efficient. I was in a room, and being treated for my pain in no time! Only downsidecwascthat I left still no closer to understanding the cause of my pain.

The staff here is wonderful, and it's a fantastic facility.

We have visited the ER here and been admitted into pediatrics way too many times in the past year and a half. First to praise our most familiar area of the hospital. Pediatric floor. Heidi and Zach are such awesome RTs and people. My daughter just loves them. When her breathing gets scary she is comforted being greeted by the familiar faces of her caregiver's here. Erica is the most outstanding night nurse and the we have enjoyed all of our day nurses as well. "Dan the IV man" (I made that name for him bc he's so awesome at IVs) did an awesome job with our baby's IV in December. We obviously don't like to have to deal with having our kids need Hospital care but it's our life and we appreciate having great care and enjoy seeing the friendly faces we are all too familiar with.

If only I could steal all these doctors and take them with me every where I go life would be great. This is probably one of the best hospitals I ever been in. The staff is so wonderful. I was so scared and in so much pain. They worked on me around the clock. Thank you so much. Words can t explain how grateful I am.

My daughter had her tonsils and adenoids out and they were super great there :)

They did a amazing job at getting my husband stitched back up in less than a hour and we where out. Shortest emergency room trip .

Almost died and no one seemed to care, I would give negative stars if I could , strongly discourage people to come here. Takes forever for them to even get to you.

A family member was admitted in extremely critical condition. He has been in ICU all week and had 2 surgery's. I have been a nurse for 40 years and have worked critical care. Nurses tend to be hypercritical, that being said, I have been so pleased with the excellent and high level of care he has received. The ICU nurses and his physicians have been stellar .He has had 5 specialties overseeing his care and they have addressed every single problem immediately. The communication between the drs and nurses has been excellent and the communication and teaching by the nurses to our family has lacked nothing. Kudos to your staff.

Recently had occasion to utilize the facilities of the ER and then spent 2 nights on 3rd floor of the Cardiac wing. My entire experience, from entering the ER to discharge was nothing less than what it should have been. Everyone was attentive and quick to respond to my needs which I tried to keep to a minimum. Smiling, sympathetic and punctual responses as well as an evident sincere concern were evident throughout my stay. Thank you Bryan East.