Brown Stove Works Inc Review

We have just purchased a FiveStar Range and we love it. We did have some broken parts when we received the shipment, but a simple call -- and new grates were sent immediately within a week. The customer service is excellent! WHen considering whether to purchase this product, CS spent a lot of time on the phone answering every question I had. I have cooked on it for a few days now -- it seems to work well. I purchased the 48" rangetop with griddle and I really do love how much space I have to use now. I love that this is an AMerican company. I love the customer service very much. I highly recommend this product. The price point is excellent for the product. I could have spent twice this much on a rangetop and not received much extra in return. Thank you FiveStar of Brown Sotve Works (parent company).

I appreciate the fact that these people are easily accessible, and knowledgeable about the products that they.

My mother had bought a stove here years ago , And needless to say it is still working after all these years ..

I would absolutely recommend buying a stove here !!!!

Work for a contractor, we are doing some work there.

Had a problem with our stove, called customer service and received excellent service service and got our problem fixed ASAP. Great 5 star service. Thank you very much

same product they made 40 years ago and to work for this place you better like being terribly

This is a terrible place to work. The plant manager Dwayne Henderson is a complete joke That fired me for no reason after 3 days and now he refuses to pay me for the 3 days that I worked. They do not wear face masks they do not follow the health restrictions and guidelines for covid-19. The plant is a mess and injury waiting to happen. The shipping manager is very unprofessional.

Very hot, some departments hotter than other. Office area only cool area.

Wonderful customer service. I ordered some replacements for parts that were functional but dingy after 18+ years of service. The representative answered my questions knowledgeably and I received the parts quicker than I could have imagined! Just amazing- Thanks!

If I could give zero stars I would. Multiple brand new stoves new out of the box damaged or not working. Getting parts is a headache in itself. Three weeks for one oven knob and other needed parts are on back order. Come on Brown you should have parts in stock. I will not buy another Brown appliance Ever.

After several phone calls and no call backs, finally spoke to a person. They charge 20% restocking fee on parts return. I ll be selling on EBay