After trying this theater ticket service, I found ...
After trying this theater ticket service, I found it to be average. The concept of being surprised with a show is exciting, but the website experience could be smoother. The available show options were limited and not always on par with top Broadway productions. I appreciated the flexibility in choosing the date, but the lack of selection for specific seats was a drawback. The customer service was responsive, yet I encountered some confusion with my booking. Overall, the idea behind the service is creative, but there is room for improvement in the range of shows offered and the user interface.
