BrightStar Care of Bergen & Passaic Counties Reviews

My older sister lives in New Jersey. I am her only family and I live in California. Five years ago when she broke her hip I discovered BrightStar and they have been my lifeline to my sister ever since. Five years of loving care. BrightStar is an amazing resource and they really go above and beyond all expectations. BrightStar has been my "on-the-ground" substitute family from birthday cupcakes to finding just the right assistive living facility. Even though I am 3000 miles away, I have a feeling of security and confidence that there is someone looking after my sister. I would give them 10 stars if I could.

We hold BrightStar in high reward and wholeheartedly recommend them. The team at BrightStar went above and beyond in assisting and guiding our family as we struggled with providing at-home care for our mother. Every aide who came to our home was always professional, responsible and well trained. We are so thankful that we were able to partner with BrightStar as they provided care for our mother and piece of mind for each of us. Patty Paul

We couldn't have asked for a more caring, compassionate agency to work with than BrightStar. Patricia and her staff were absolutely amazing - jumping in to help and adjusting to our needs beautifully. During a very difficult time, they were there for our family. We wouldn't hesitate to recommend them.

Nice people. Quick to get back to me. Good advice from owner.

I would recommend Brightstar without hesitation. It is the best homecare agency that we have ever used.

I have relied upon Brightstar to care for a loved one for at least five years. I would not hesitate to recommend Brightstar to anyone! The aides have become friends and family themselves. They are compassionate, bright, and reliable. You can trust Brightstar management, staff and employees for all of your needs!

An efficient team of management, staff and caregivers that work with you and for you when life calls for assistance.

When my husband was diagnosed with dementia I knew I needed professional caregivers. After interviewing several agencies I chose Brightstar of of Emerson and have been with them for over four years. The level of care has been outstanding and consistent. I've met the most compassionate, professional, and kind women who have treated my husband with respect and dignity. I have never been left stranded without a caregiver-even during hurricanes and snow storms, someone always comes to make sure we are ok. The office staff is always professional and accommodating even when I need care on short notice. Their team has always been a constant support system to me as well. I've been fortunate to have the same primary caregiver for four years, which is rare. Her training and experience in addition to her caring personality helped my husband maintain his dignity. I am forever grateful to Patricia and the entire Brightstar staff for all they have done for us and highly recommend this agency to anyone looking for quality care.