BrightRockZA

This business is run by a lot of crooks. They'll take your money but when you submit a claim, they'll find any excuse not to pay the claim.

Friendly, good location, good looking offices, loved the breeze coming in from the revolving entrance door into the foyer during large function. Nice restrooms. Lovely auditorium. Generally a great experience.

Spectacular company. Brilliant design. In-house cafeteria with a lot of office space

Cant wait to cancel my policy... worst place ever!!!!

A great working space, great staff, friendly vibes, covid regulated, great service and excellent coffee.

It is beautiful and full of inspiration from well known icons

I had an Insurance for many years, but due to Covid19, I did not earn an income and they were quick to cancel my policy.

Regenesys Business School is in this building You need to study through them.

First week was good getting to know people, and the roles they play as by also getting advise and being taught, trained.

see things and find things seems like travelling is our interest

I uncovered that Brightrock staff completed a policy application, except the terms and conditions that was not disclosed to me as if they the policy owner. This you call Brightrock staff falsified a policy application. This is against the FAIS act. In fact I'm in possession of 3 falsified documents, falsified by Brightrock staff. Brightrock Insurance company marketing material Misleading Treating Breast Cancer Patient Unfair. Long-Term insurance says clearly the following. "ADVERTISING AND DISCLOSURE" "10.4 Factually correct, balanced and not misleading 10.4.1 Advertisements must (a) be factually correct, excluding aspects of an advertisement constituting puffery; (b) provide a balanced presentation of key information; and (c) not be misleading. " Factually correct Balanced Not misleading "10.7 Appropriate language and medium 10.7.1 An advertisement must use plain language. 10.7.2 Terms must be defined or explained if the average targeted policyholder could not reasonably be expected to understand them. 10.7.3 An insurer must consider the appropriateness of the medium to be used to publish any advertisement in relation to the complexity of the policy features or other information being communicated." When Brightrock says the following in marketing material and I will supply this on request. "The cover conversion facility is made available to clients to ensure that all - - . That means that once a client has been underwritten, they will never have to be underwritten again when applying for more cover through converting their premiums. However, BrightRock does have to ensure that we are not exposed to any more risk than what we underwrote the client for initially. As such, it s important to remember the following:" So when you do the cover conversion option and don't ask for more cover than you were underwritten for Brightrock will not underwrite you. "Three checks we ll do when converting a client s cover 1. Have had their BrightRock cover for at least three years, and are up to date with their premiums. 2. Are younger than the maximum entry age for the cover they re buying: 3. Can prove the financial need, where relevant:" Now according to this I was allowed to renew my cover in the underwritten cover areas that I had cover in, according to this cover conversion option. Well I was declined due to a clause under cover buy-up. I opted to use my cover conversion option and not cover buy-up. Under cover buy-up should you have a claim payment of 25% on dreaded disease you will not be able to use the cover buy-up. Being diagnosed with Breast Cancer and received a payout for breast cancer I was refused my cover conversion option and lost my dreaded disease cover. As can be seen Brightrock is making misleading statements in marketing material. In this marketing material and my owners manual nowhere it says that should you have a claim of 25% or more you will not be able to use the cover conversion option. The same as what the insurance company says to you if you do not disclose an illness they will decline a claim. Like the Momentum story on social media before. Brightrock also has to disclose everything to you the policy holder as can be seen above in the long-term insurance act yet they refuse doing this. You think this company is acting ethical?

Pathetic all round service .No got any person in Brightrock's service who is competent .I waited 3 yrs after claim submission before payment was ordered by ombudsman a month back and still waiting for some of the money.NO FEEDBACK OF ANY KIND FIRST THROUGH THEIR LAW DEPARTMENT NOT .PATHETICAL IT WAS MADE VERY LIGHT.

Best Life Insurance company!!! Fantastic covers to fit my needs now and over time as it will change. Absolutely the right decision to make a change to Brightrock and become part of something amazing. #lovechange