As a customer, I found the online banking services...
As a customer, I found the online banking services to be convenient and user-friendly. The website design is modern and easy to navigate, making it simple to access account information and conduct transactions. However, I encountered delays in customer service response times, which was frustrating at times. The lack of a mobile app for banking was also disappointing, as it would have provided greater flexibility for managing finances on the go. Overall, the company's services are average, with room for improvement in terms of customer support and technological offerings.