Brian Bray & Associates Review

As a healthy 41 year old with zero health issues I unfortunately was diagnosed with root resorption in multiple lower front teeth. Six tooth extractions, bone grafting and four implants later (Dr. Lieblick at Beacon Oral Surgery...absolutely the best and highly recommended) referred me to Dr. Bray for the crown/bridge portion of my treatment plan.

I was told in so many words... "implants are the easy part ...but you need to have an awesome prosthodontist and Dr. Bray is one of the best."

From start to finish the whole process was smooth and easy. The whole team at Portland Prosthodontics is incredible. Dr. Bray is an absolute professional and an expert in his field. Today I have four implants with a six tooth bridge/crown sitting on those implants. If I didn't know that I had a bridge I would have a hard time telling that these weren't my own teeth....my smile and bite are BETTER than my original gear. I just couldn't be happier with my experience and results. I wish I could give 6 stars!

Dr. Bray & his staff make for a phenomenally awesome group. I became a patient via referral (in June of '17) - and in the months since, Dr. Bray & co have been immensely helpful. The skillful & diligent approach employed by this office is above & beyond what one can hope for when it comes to oral health. If you or anyone you know require a service /operation / consultation offered by Dr. Bray -- there is no better option! Highly highly recommended.

I have just gotten into reviewing. I must say that Dr. Bray and his team are TOP NOTCH!

You feel like old friends every time you walk in. You can truly feel that they are a team. The attitudes and environment in there is infectious!

When referred out by my general dentist to see a prosthodontist, I selected Dr. Bray. The front desk staff was the most helpful that I have encountered in the industry. They submitted the pre-determination to my insurance with ease and were excellent with scheduling my appointment. When I saw Dr. Bray he was excellent at getting to know me and understand my concerns. He provided a professional assessment of my case and also provided me with all of the options and possibilities for my fractured tooth. I provided him with a cone beam (3D image) and x-ray from another specialist who diagnosed a crown treatment. After extensive examination of the cone beam and of my tooth he was able to explain/show to me that a crown was not immediately required as previously diagnosed and a simple filling would be adequate.

In conclusion, Dr. Bray is a very ethical and truly a patient-orientated care provider. He never rushed my appointment and ended up giving me a good amount of time to address my concerns. In addition, he sent my general dentist a one page letter documenting his findings and our conversations. I recommend Dr. Bray to anyone.

I ve never written an online review in my lifetime but this practice warrants a review -
Dr Bray and his team of professionals are beyond amazing! I m 1/3 through full mouth reconstruction & for a person who has always feared the dentist these procedures seemed looming, daunting and scary . Dr Bray and his team at Portland Prosthodontics - are brilliant, caring and the by far the best, point blank.

When I first met Dr. Bray I was ecstatic and so grateful that he would take my case. After I thanked him wholeheartedly, I cried tears of joy in my car that I finally found someone who said he will be able to help me.

Dr. Bray later verbally told me that he completely understood if I was to sue my orthodontist of 14 years, who he said caused so much damage that I was his most challenging case. But he said he didn't want anything to do with my case in a legal situation. After my lawyer requested his records, Dr. Bray sent me a dismissal letter, claiming that I was not a compliant patient. He also said my expectations were unrealistic. And yet, no matter what he said, I was always like "OK, sounds good!" For me, any improvement was a step in the right direction, believe me. I was never looking for perfection, I just want to save my teeth and look half way normal. This dismissal was shortly before my upcoming appointment to start a treatment plan; to me this was no coincidence. I was devastated! The alleged reasons he stated fall in line with reasons the board allows to dismiss a patient, but I feel are not at all true in my case.

Non-compliant? Let's examine this claim. I was always on time. I paid my first couple visits in full at the time of the appointment because they required it even though he was a preferred provider of my insurance. Most contracted dentists bill the patient after they get insurance payment to see how much they pay, especially in cases of a partial write off. I was kind and respectful to him and his staff. He told me to go out and get a tooth checked out for a root canal. I got the root canal done despite the challenges this posed in multiple ways. His own orthodontist, Dr. Joe Safirstein, also wrote poorly of me and didn't want to work on my case with Dr. Bray. I believe not because I was difficult like Dr. Joe claimed in his letter (which I got a copy of from my lawyer), but because he didn't want a challenging dental case, like others before him, due to the way my orthodontist left me in an impossible situation with bone loss, receded gums, dangerously loose level 1 teeth, a collapsed bite, loss of tooth show when I smile etc... I am a huge mess aesthetically, functionally and dental pain wise. I was super kind and respectful to Dr. Joe Safirstein too. I was so thankful that he was considering taking on the ortho part of my case, but I never stood a chance.

It is my personal opinion that both Dr. Brian Bray and Dr. Joe Safirstein wanted to protect my orthodontist in any way they could. But he couldn t dismiss me for that reason, so he claimed I was non-complaint with unrealistic expectations. My expectations are actually pretty low, as I have understood the graveness of my case even before I saw him. Dr. Joe even barked at me when I told him my front 2 teeth were fractured at the original orthodontist s office. He had asked how they broke, and I was simply answering honestly. I was shocked, and just looked down and apologized for fear I wouldn't get his help, which I didn't anyway.

Dr. Bray dismissed me, which is a breach of contract among other legal issues, and every appointment before that was for the purpose of leading towards the treatment plan. All those appointments about my treatment plan were for the sole purpose of actually doing the treatment plan he had written up for me, not to just chat about it. That's a loss of $369 for appointments that went nowhere and his office refuses to refund it, plus time, energy & disappointment. It's disheartening being treated this way. I also had to pay money to my lawyer requesting a refund from Dr. Bray, but he refused.

Bray's office argued that they wrote off so many charges for me. But most bills were paid by myself and insurance, and other charges didn't make sense. For instance, they charged $681 for an occlusal guard I never got. When I told them this, they did refund my insurance and take back the huge bill they sent me. They also sent an $80 bill to print my records for the lawyer, but I've only been there 4 times.

Really great dentist. Really good guy. I would not hesitate to recommend him to anyone.

Dr. Bray's dental expertise and professionalism abound in great abundance, and with kindness and great care. He immediately fixed an ongoing dental problem, and I have made appointments to fix more. Dr. Bray is the best dentist I've ever had. Wish I could give 100 stars....