I recently used the services of this company for a...
I recently used the services of this company for an event. Overall, I would rate the experience as average. The website was easy to navigate and provided the necessary information about their services. However, I found their customer service to be lacking. It took multiple emails and phone calls to get a response, and even then, the communication was not always clear. On the day of the event, the staff seemed disorganized and there were a few hiccups with the setup. Although they eventually resolved the issues, it disrupted the smooth running of the event. On a positive note, the equipment provided was of decent quality and the technicians were knowledgeable. In conclusion, while the company delivered on its services, the lack of responsive customer service and organizational issues left a somewhat average impression.