I love the car I bought, a 2021 Honda Civic, but t...
I love the car I bought, a 2021 Honda Civic, but the customer service after you sign paperwork doesn t exist.
I requested to drop my maintenance plan and filled out paperwork they gave me the day after I bought it because I changed my mind, but my maintenance plan was never dropped. I came back about 2 months later and talked to Sebastien in finance about what was going on and he has no idea what I was talking about. So I filled out paperwork again , it s been almost 2 months and nothing has happened
Also, I was promised free window tint with my car purchase, that never happened. They got my physical address wrong and I could never fill out their review they called multiple times about because they put down the wrong email address.
Edit: I did finally have my maintenance plan dropped from my remaining balance, I updated the review to 3 stars to reflect this.