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I love the car I bought, a 2021 Honda Civic, but t...

I love the car I bought, a 2021 Honda Civic, but the customer service after you sign paperwork doesn t exist.

I requested to drop my maintenance plan and filled out paperwork they gave me the day after I bought it because I changed my mind, but my maintenance plan was never dropped. I came back about 2 months later and talked to Sebastien in finance about what was going on and he has no idea what I was talking about. So I filled out paperwork again , it s been almost 2 months and nothing has happened

Also, I was promised free window tint with my car purchase, that never happened. They got my physical address wrong and I could never fill out their review they called multiple times about because they put down the wrong email address.

Edit: I did finally have my maintenance plan dropped from my remaining balance, I updated the review to 3 stars to reflect this.

Derek was amazing and took the time to help me fin...

Derek was amazing and took the time to help me find the car that was in my budget. He was the only one that even stopped to ask me if I needed help or if I had questions while I was out in the lot looking at cars. ( about 4 other people passed by and said nothing!) My car was being serviced and I was having problems with my car. He offered to have it appraised and well... let's see it worked out for everyone involved. I love my 2020 Honda CRV!! Thanks Derek for helping me get in to a new ride.
Kirsten C.

I can t believe how awesome my experience buying y...

I can t believe how awesome my experience buying yet another Honda was with Dave Alamo. This is now my second Honda and I ll never buy anything else!!! No need to shop anywhere else but Brandon Honda. Dave and his team will make sure you are driving with the best and with the best warranties!!!!

I bought a 2018 Honda Accord back in January of 20...

I bought a 2018 Honda Accord back in January of 2021. It was a good experience. Aron was great he told us that Honda used car warranty was the best out of any car manufacturers. Well, we found out that isn't true at all. It's October of 2021 and we noticed paint chipping and completely missing on our roof. We also noticed rust starting to form. I broke out our Honda used car warranty information paperwork and called up the company Perma Plate that Aron told us covers any imperfections with the paint. I sent them the pictures of the paint chipping and filed a claim. They denied my claim and said they don't cover paint chipping. So I'm stuck with going to the Honda dealership and buying a $43 paint pen to touch it up myself. If your buying a used car from Brandon Honda your on your own as far as the warranty goes. I do not recommend buying from Brandon Honda.

I had a great experience trading in my Civic for a...

I had a great experience trading in my Civic for a very coveted Accord Sport 2.0 in red. After several days of texting, Derek was able to deliver. i was able to get the car i wanted, color i wanted and price i wanted on the vehicle.

I had the pleasure of meeting Brandon Turner of B...

I had the pleasure of meeting Brandon Turner of Brandon Honda today! He helped me find the best car for me. I changed my mind many times but his positive attitude and supportive nature never changed. He was very knowledgeable and helpful. If your looking for an amazing sales person go see Brandon Turner

My son and I had a great experience car shopping a...

My son and I had a great experience car shopping at Brandon Honda. Big shout out to Will - he is a go getter and does.not.give.up! They also have a LIFETIME warranty on most used cars!!!! Highly recommend visiting them when you re looking for new or used cars.

Best car buying experience of my life! Go see Dere...

Best car buying experience of my life! Go see Derek Q. for great service without all the pressure and gimmicks. Derek listened to my needs and went the extra mile to ensure my expectations were exceeded. I called ahead of time to let him know what vehicle I was interested in and he had it waiting for me when I arrived! I never meet such an honest salesman. He was truly concerned about my needs and customer satisfaction throughout this process. Then Shaw in finance closed the process out with great service as well! He worked hard to get me a competitive rate that fit my needs and again exceeded my expectations. This team (Derek and Shaw) will work hard for your business in a professional and honest manner. Brandon Honda even replaced the windshield when I found a crack that I didn't notice before I made the offer; no questions asked they just did the right thing by their customer. I will only buy from Brandon Honda in the future. If you are looking for a new Honda or used vehicle give Derek and Brandon Honda a chance to earn your business; you will not regret it.