Brandon Health & Rehab

Brandon Health & Rehab Reviews

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2.4
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I curse the day my Dad was sent to this hellhole. ...

I curse the day my Dad was sent to this hellhole. He was transferred there after hip surgery for short term rehab at the beginning of July 2021. He was neglected, ridiculed, left in a diaper in his own waste for hours with a post surgery catheter that was NEVER removed. They wouldn't answer the room buzzer and constantly told him it was broken. They would close the door so they couldn't hear the cries of pain. We were there every day. My Mom was there 5 to 6 hours a day. My Dad was diabetic and the meals they fed him were not diabetic friendly. His bloodsugar was always skyrocketing. He would tell them that he couldn't eat the food and would ask for something else. They would tell him kitchen is closed, too late or they would bring him something else and just throw it on the tray. They did not make sure he had fluids to drink and most of the time we would have to hunt someone down to get assistance. The place was filthy and smelled so bad. We discovered a prior resident's pee filled clothes still in one of the drawers there. The air conditioner vent had black nastiness in it, as if the filter had never been changed. The bathroom had crusty urine all over the floor around the toilet. Dad kept telling them that his butt hurt and they continued dismissing the complaints until 3 days after he was admitted. He already had a sacral pressure ulcer. By day 5 it was a grade 3 pressure ulcer. Wound care was finally called in. Dad would call us in the middle of the night in so much pain from the lack of movement in his legs. PT was suppose to be started immediately and it was not. Dad had previously had bloodclots and had severe neuropathy and muscle spasms. We tried to call but it was after hours and nobody would answer. We did not know that Dad also had a pressure ulcer on the left heel. That one they kept covered up. I wish to God I would have got him the hell out of this place. being on Medicare, there were not many options nor openings at another facility. Fast forward to 3 weeks later. My Dad was stuttering, was confused, shaking uncontrollably. My mom, myself, my son and my daughter in law refused to leave the facility, until they called an ambulance. There was a nurse there in a screaming match with my Mom, telling her nothing was wrong. That my Dad did this to himself and was in that condition upon arrival. This could be further from the truth. When my Dad was admitted to St Joseph's, he had 2 infections, septic encephalopathy, dehydrated, electrolyte imbalance, etc.. My Mom was even questioned from hospital staff about elder abuse. My Dad would beg the nurses not to hurt him. He was kept there and stabilized. Next he was sent to Hawthorne Villages, which while cleaner, no better. From the beginning of July my Dad was in the hospital a total of 9 times and rehab 4 times. The 9th infection was too much and my Dad passed on January 2, 2022. He fought so hard to survive this horrific treatment he received but couldn't anymore. He kept asking us "Why did they do this to me?" How do you answer that? I filed 2 acha complaints at the end of July. I will continue to fight in memory of my Dad, who was taken from me too soon at the hands of this horrible facility. I never want anyone to have to go through this again from this day forward. I don't believe all the people who work there are bad but not standing up for the people who have no voice, to me are just as Guilty.

My Mother has been at at Brandon Health And Rehabi...

My Mother has been at at Brandon Health And Rehabilitation Center for almost two months now. My family & I have always shown our appreciation for all the hard work they do under these very difficult circumstances (COVID-19) one of my sisters made really pretty medical mask for the entire staff. I bring food & goodies every week for the nurses & CNA's. But this does not stop the abuse that is going on in there! The patients are constantly sitting in soiled wet diapers for over an hour at at time all throughout the day! Yesterday my Mother set in a wet diaper for 1.5 hours, they didn't change her until I showed up at the door & took pictures of 3-nurses/CNA's standing around the nurses station that is right next to my Mother's room. Once they saw me one of the CNA's ran into my Mother's room & changed her. When I asked to speak with the nurse she came outside and told me that my Mother is lair & that I need to mind my own business. I was shocked to say the least! My Mother & her roommate are afraid to say anything for fear of retaliation from the Nurses & CNA's, one of the CNA's is covered in gang related tattoos & looks like she wouldn't hesitate to take revenge on a helpless elderly person. This is so unacceptable. I've tried getting a hold of administrator but no one ever calls me back:( Please do not let your family member be admitted to this faultily! You will be like me sitting up all night wondering what they are going to do next to your love one!

This place has been the worse so far for my lived ...

This place has been the worse so far for my lived one. He has been in this facility for about 3 weeks. They have let me see him once and after that they have changed their rules and only certain residents can be seen and they won't explain why. Every time I call there's no nurse to talk to about his condition. I left a message for the director of nurses a week ago and i haven't heard back yet. I want my loved one out of there asap.

Brandon Rehab is the best place for any resident s...

Brandon Rehab is the best place for any resident staying here for short term or long term care. As being in the medical field for a few years now, I see the compassion and care for all residents. Therapy department are so kind and very helpful, as they get our patents up and feeling 100% before going home. I would never work for any other skilled facility. <3

Due to a health emergency my husband had that had ...

Due to a health emergency my husband had that had him in the hospital, I was unable to get my husband out of there before it was too late. A type 1 diabetic, me and my family could not get the staff to understand he couldn't have sweets or the daily oj they had on his tray! Nurses and PT didn't have conversations. They thought he was uncooperative when actually his sugars were in the high 400 and 500,s. He was wet everytime I came in. Extremely unhappy with this place.

The PT and OT were good. Staff was loud all night ...

The PT and OT were good. Staff was loud all night long making it difficult for my mother to sleep. The woman who answers the phone has no idea what is going on in the world. When my mother was discharged, it took almost a week to find her medications and return them to her.

I would like to say that this facility is an aweso...

I would like to say that this facility is an awesome place to care for a loved one, my Mom is here now and I could not imagine her being in a better place the staff are loving and caring we have laughed and and been serious and have shed tears together the feelings that we have shared together makes us feel like we are all family. I want to express my gratitude to two very special people that have made an impact on our lives, they are Katrina and Vet they have shared our pain and comforted us thru some very hard days, I don't have sisters but I have made some through this experience they are truly professional staff that deserve recognition for the incredible task that they have to perform on a daily bases, Beverly has been a great support as well keeping up with all the behind the scene process and we have only had to focus on her care, I want to say THANK YOU ALL for your care and concern while also caring for the many people that rely on your talents in time of need again thank you for the love and support and I hope this brings you peace and love that you deserve.

Brandon Health & Rehab

Brandon Health & Rehab

2.4