Terrible communication, never return calls or emails. Marked my screen as damaged in transit even though THEY packed it. 3rd warranty return on this screen. Will be contacting ACCC regarding as this "business" refuses to communicate alongside ASUS. Avoid like the plague.
Trying to get a cost for spare parts as they are or maybe they are not the ASUS agents in Brisbane.
Do not answer the phone, do not reply to messages and do not respond to any email enquiries.
Are they still in business?
One of the best IT service providers in Brisbane. Highly recommend.
Brad was very helpful and managed to order me exactly what I needed in a timely manner. Even though I'm in Toowoomba and they are in Brisbane I recieved my order very quickly. I would definitely recommend this business.
Recently attended to get the data retrieved from my old laptop. Brad was just great. Prompt, friendly, and nothing was too much trouble. Highly recommend this business. Saved me a day off work by doing everything I needed on the spot. Thanks again.
The team here are awesome. Definitely recommend them
Excellent service. Couldn't be happier with my repair. Price and device both great.
Poor customer service. Brought my ASUS Laptop in since I couldn't switch it on. Their diagnosis was the motherboard was spolit n can't be fixed. Took of my memory card and asked.me to buy an adapter to transfer files into a new laptop. I did that but a friend suggested to take it to another place in Windsor for a second opinion. The guy fitted back the memory cark and sorted the issue in 5 mins for FREE. ASUS need to get their act together! Poor quality service and I called mimerous times n no response or return call. Not recommended.
The worst service centre of Asus.
I would suggest not to buy Asus Devices if you re located in QLD.
If you get any issues, they will direct you to this service centre because this is the only service centre they have.
And this service centre people will show you hell.
The service they do is not worth even spending a dollar.
They won t respond to your calls or email.
They behave like they don t exist at all.
bpcomputers.com.au