Boyne Mountain Resort

Boyne Mountain Resort Reviews

Reviews 2438
4.4
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Very friendly and clean. Grandkids where upset b...

Very friendly and clean. Grandkids where upset because we went to go on hay ride and got there at 7:45. We pulled them out of the water park early so the could go. The man refused to take them because he would run out of time. Its posted 5-8. They had their smores 1st so they wouldn't miss out on them. But other then that it's a beautiful place to go. My daughter's and I have gone the last 2 years for mother's day weekend.

On

Great

The venue, instructors, and accommodations of the ...

The venue, instructors, and accommodations of the slopes were all incredible, but their customer service is by far the best I've ever experienced!
I was charged double (paid online and again at the mountain for the snowboarding tickets), but when I called it was quick and easy to speak with a live rep and get transferred to the appropriate party, and they looked up the transactions and started the refund process immediately.
Shout out to Jessica in their finance department for exceptional service!

Nice

We stayed in the Boynhof Lodge and the room was ve...

We stayed in the Boynhof Lodge and the room was very outdated and the beds we're not very comfortable. The grounds are what gets the extra two stars. It really is beautiful. I enjoyed riding the ski lift to the top of the mountain as well.

My room was next to pool. Listing to screaming ki...

My room was next to pool. Listing to screaming kids all day. put me in handy cap room where water goes all over the bathroom floor cause the shower curtain is to short. this room is next to stairwell and can hear everyone going up or down stairs with suitcases. There is NO free breakfast offered hear with outrageous prices for food. Hotel charges up front on Credit Card the full price of your stay. Bring plenty of cash cause two local resturants only take cash.

Very fun place. Love the variety of activities inc...

Very fun place. Love the variety of activities included with the stay. Every staff member was friendly and helpful. I was not impressed with our condo though, all the beds had broken springs, shower heads were all clogged causing the water pressure to be unbearable, broken window locks, CARPENTER ANTS EVERYWHERE but besides that everything was really neat and clean. The condos are privately owned and rented out when the owners are away so I don't think the resort can really do anything about repairs or ant issue. We will definitely visit again but we'll stay at the hotel next time.

We stayed at the edelweiss lodge over new years. T...

We stayed at the edelweiss lodge over new years. The room was ancient, and the room door wouldn't lock untill they fixed it. All the service was amazing! It was a lot of fun skiing being my first time. Everyone was very friendly, and free daily valet. The breakfast was included and good, better than your Marriott's and Hilton breakfasts.

Very overrated! EVERYTHING is way over priced. T...

Very overrated! EVERYTHING is way over priced. The staff is friendly, but kinda slow. The accommodations are no better than staying at a standard hotel. The bed was a brick and the pillows were lumpy. You can't check in until 5pm, which is 2 hours later than most hotels, yet checkout is still at 11am. Avalanche Bay was no better than Splash Village, yet cost substantially more. In my opinion...don't waste your money!

Best intermediate mountain experience possible. Lo...

Best intermediate mountain experience possible. Loved our families stay. 10/10 would recommend. Similar to holiday valley in size and trail options, but I think think mountain is more fun. Better groomed typically and the mountain has better natural features.

Good

We were here during the summer. It was a great pla...

We were here during the summer. It was a great place to get away. John 5:24 "He that heareth my words and believeth on him that sent me hath everlasting life and shall not come into condemnation but is passed from death into life."

Of course it is a bit small compared to big Europe...

Of course it is a bit small compared to big European resorts or what you can find in Colorado or Utah, but the slopes are really nice, with various types of terrain and difficulty, the snow is good and you can really enjoy your time skiing there. More over the atmosphere in the resort is really nice, the staff is wonderful and the whole feeling here is really pleasant. A very good experience for us, we will be back for sure!

We are just not in love with Boyne. The ski ticket...

We are just not in love with Boyne. The ski ticket prices were very high for spring skiing and they stopped offering their $25 4 hour pass. We ended up driving 45 min North to a different ski hill that had better prices and better ski conditions.

To say I am disappointed would be an understatemen...

To say I am disappointed would be an understatement. We have been bringing up a group of approx. 8 people for about 15 years to do their stay and play golf packages. The thing that Boyne had going for them is that they were always reasonably priced. Now I call 6 months ahead of time to book our annual golf trip only to have them charge me $200+ more a person?! I can understand a slight increase, but that is insane. No loyalty whatsoever for the people who use to support them when they struggled to get golfers. The only thing they suggested when I voiced my disappointment is that I should join their rewards program.

Time for a new golf trip.

Super disappointed in the staff. No one was helpfu...

Super disappointed in the staff. No one was helpful. When we got our wristbands for the water park, they didnt go over any rules or ask if we had questions. No where is there a sign that says adults need to sign a waiver to ride the waves, spent 10 minutes in line to have to get out and sign then wait another 10 minutes to have a turn. We found 15 dollars sitting on a table in the food area. Notified the staff and took a manager a good while to come pick it up. Went to go get dinner at the pizza joint, the front desk could of mentioned they deliver. I've worked in resorts before. You should always expect the guests needs before they ask questions. Totally poor service. Oh! And one employee was walking around the water park while eating a salad. Do they not get breaks, because if that's the case... makes sense why none of them act like they care for their jobs.

Boyne Mountain Resort

Boyne Mountain Resort

4.4