As a customer of Burgess Agency, I recently had th...
As a customer of Burgess Agency, I recently had the opportunity to work with their team on a fencing project. Overall, my experience was average. The website is well-organized and easy to navigate, providing detailed information about the various fence and railing systems offered. The customer service team was responsive and professional, addressing my inquiries promptly.
When it came to the installation process, the team arrived on time and completed the job efficiently. The quality of the fencing materials used was satisfactory, albeit not exceptional. However, I did find some minor issues with the installation, such as uneven edges and a few loose screws. While they were willing to fix these issues when I contacted them, it did require additional time and effort on my part.
Overall, Burgess Agency provides a decent service, but they could improve on the quality control aspect of their installations. I would recommend them as an average option for your fencing needs.