As a customer, I recently had the opportunity to i...
As a customer, I recently had the opportunity to interact with the Botswana Building Society and overall, my experience was average. The company website is easy to navigate, with clear menus and information readily accessible. However, the website could benefit from a more modern and visually appealing design. The customer service representatives were helpful, but their response time was a bit slow. The range of products and services offered by the company is satisfactory, though not outstanding. One area where they could improve is their interest rates, which are not the most competitive in the market. Nonetheless, the Botswana Building Society is a reliable option for individuals looking for basic banking or mortgage services.