Questions about BoothQueue
What is BoothQueue?
BoothQueue is a virtual queuing service for card vendors and artists at conventions. It lets guests scan a QR code to claim a spot, freeing them to walk the floor while waiting. The system sends text notifications when guests are five away, next, and ready to be served, and allows vendors to move specific guests to the front for large purchases or commissions.
What are the setup and event costs?
The pricing model includes a one-time setup fee of $149 and an event pass of $99 per event covering up to 300 guests. After the first 300 guests, additional guests cost 25 cents each. There are no subscriptions or minimums, and payment is made only when an event occurs.
How does the virtual line process work from start to finish?
The process involves three steps: a guest scans the QR code to claim a spot in about fifteen seconds, walks the floor while receiving text updates, and the vendor calls the next guest with a single tap. Vendors can also prioritize specific guests for large purchases or commissions by moving them to the front of the line.
How much control do vendors have over the line settings?
Vendors can customize the signup questions, configure the wording of every text, and set the instructions guests see. The system also allows vendors to cap the day's slots, which causes the line to close itself automatically.
What hardware or software is required to use BoothQueue?
The service requires no app or hardware beyond a printed QR code on the table. Any phone with a camera is sufficient for guests to scan the code and claim their spot.
Who created BoothQueue and where is the business located?
BoothQueue is built by Jake Browne, the author of Mana Club and a former Magic: the Gathering strategist. The company is located in Denver, Colorado, and operates as a service of DEFINITELY NOT AN LLC LLC.
How does the system handle poor venue internet connectivity?
The system sends text notifications that ride the cell network, meaning dead venue wifi does not affect the delivery of messages to guests.
What information can vendors collect from guests during signup?
Vendors can ask guests what they are bringing at signup, such as an item-value range or a commission type, to help plan the table before the guest arrives.
How does the system handle data export and follow-up lists?
At the end of the event, vendors can export every name and email as a CSV file. The system also builds a follow-up list automatically while the vendor works.
What happens to guest data after the event concludes?
Every guest receives one thank-you text the next day, after which the system goes silent. Numbers are never reused, never sold, and never marketed to third parties.
What is the current rating and review history?
The Trustburn rating is 3.8 out of 5 from 5 reviews. The company has been operating since at least 2026, as indicated by the copyright date on their website.
What do reviewers say about the service?
Some reviewers praise the ability to free up guests to roam the convention floor while waiting. Others note that the system allows vendors to prioritize large purchases or commissions effectively.
What additional features are included in the floor-wide plans?
The business offers a live status page for guests, priority bumps, CSV export, and a next-day goodbye text as part of their standard features. Volume pricing is available for running a show with multiple booths.
How can a vendor request a custom line setup?
To get started, vendors can fill out a form on the website providing their name, email, and event details. The team replies from [email protected], usually the same day, to build the line to order.
How can I contact BoothQueue?
You can reach BoothQueue by e-mail at [email protected].
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About BoothQueue
BoothQueue provides a virtual queuing service designed for card vendors and artists working at conventions. The system allows guests to scan a QR code at a vendor's table to claim a spot in line, freeing them to walk the convention floor while waiting. BoothQueue then sends text notifications to guests when they are five away, next, and ready to be served, and allows vendors to call the next guest with a single tap from a phone. The service includes customizable signup questions, configurable wording and instructions, and the option for vendors to move specific guests to the front of the line for large purchases or commissions. BoothQueue requires no app or hardware beyond a printed QR code and operates over the cell network so it is not dependent on venue Wi-Fi.
- Website
- boothqueue.com
- [email protected]
