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C
3 years ago

It is that I have to give this star, but that is c...

It is that I have to give this star, but that is certainly not worthy of this "bicycle repairer". Wait half an hour before I was helped, because first the coffee had to be drunk (this is not the first time this happened). Waiting for 2 weeks until a bicycle tire or a simple light has been repaired, to then get a loan bike that also has a flat tire. But going to another bike shop who said it was not a problem, was within half an hour already ready. Nonsense that wait 2 weeks .. wait until the coffee is finished.

M
3 years ago

The employees of Bongers Bikes are professional, h...

The employees of Bongers Bikes are professional, honest and genuine. They would like to help you find the perfect bike or upgrade (and that is easy with such a wide range), but they also say it honestly if you better buy another bike or, for example, a wheel set, even if they earn less. Furthermore, I always have my bicycle serviced here because I know that I will get it perfectly adjusted and pampered (runs like a sewing machine). I have never had to adjust it again afterwards, in contrast to various bicycle makers where I used to go. And if you unexpectedly have to wait a while, you can grab a cup of coffee in the coffee corner and read a leaf so that they then give you all the attention and time.

H
3 years ago

I had a warranty problem and my dealer was no long...

I had a warranty problem and my dealer was no longer a dealer. That is why I came to Bongers bikes for the first time and they helped very kindly and quickly and arranged the guarantee with the manufacturer. Thanks!

M
3 years ago

Very happy with the service of BongersBikes. First...

Very happy with the service of BongersBikes. First made a very extensive test drive, on a well-adjusted bicycle through the forests in the area! Subsequently a very nice trade-in service and exactly at the agreed time our two new cannondales were picked up and again plenty of time was taken to adjust the bikes perfectly. Everything you want when buying a new bike.

W
4 years ago

Very friendly and knowledgeable staff who all have...

Very friendly and knowledgeable staff who all have a hobby in cycling.
There is ample time to give advice, make an extensive test drive and even tailor this test drive to your bike.
With a bicycle from a top brand you also get top service.
I have no experience with the aftersale, which will certainly follow!

M
4 years ago

Cycling holiday with my Koga.

Cycling holiday with my Koga.
Blowout of the rear tire that I cannot make myself.
BongersBikes says they have time for me in one week.
Upon arrival, all employees sit slumped in their chairs. I cannot expect any cooperation.
A Kogo dealer therefore says nothing about service and customer-friendliness. An absolute 0 stars!
Koga will of course also be informed about this!

G
4 years ago

How many stars do you give a bike shop and employe...

How many stars do you give a bike shop and employees who handle your bike in the same way you handle it yourself? The love for the bicycle is palpable and noticeable. Besides the fact that the bicycle is treated and maintained with love, they also have the customer in mind by being hospitable, helpful and knowledgeable. They do everything they can to support you in cycling so that the fun continues and you will definitely keep coming back. Indeed, BongersBikes deserves all stars!

T
4 years ago

Super satisfied! Bought a new road bike last week,...

Super satisfied! Bought a new road bike last week, helped very well by Hans. Time was really taken to find the best fit. Ordering and replacing, in my opinion, nicer tires was no problem. Can definitely recommend Bongers Bikes for every cycling fan!

G
4 years ago

Lost a bolt from my luggage carrier on a cycling h...

Lost a bolt from my luggage carrier on a cycling holiday. Walked into BongersBikes on the way and immediately got a new bolt screwed in for free! That way I could continue cycling after two minutes.

About BongersBikes

BongersBikes is a renowned bicycle store located in Apeldoorn, Netherlands. The company specializes in providing high-quality sportive and recreational bicycles from some of the most reputable brands such as KOGA, Santos, Idworx, Van Nicholas, and Cannondale. With over 20 years of experience in the industry, BongersBikes has established itself as a reliable source for all your cycling needs.

At BongersBikes, we understand that cycling is more than just a mode of transportation; it's a lifestyle. That's why we offer an extensive range of bicycles to cater to every individual's unique needs and preferences. Whether you're looking for a bike to commute to work or one for leisurely weekend rides with friends and family, we've got you covered.

One of the things that set us apart from other bicycle stores is our commitment to quality. We only stock bikes from reputable brands known for their durability and performance. Our team of experts carefully selects each bike based on its features and specifications before adding it to our inventory.

In addition to selling bikes, we also offer repair services at our state-of-the-art workshop. Our team comprises highly skilled technicians who can handle any repair job efficiently and effectively. We use only genuine parts when repairing bikes to ensure they perform optimally.

At BongersBikes, customer satisfaction is our top priority. We strive always to provide exceptional service that exceeds our customers' expectations. Our friendly staff are always on hand to answer any questions you may have about our products or services.

If you're looking for a reliable bicycle store that offers high-quality products at competitive prices with excellent customer service, look no further than BongersBikes! Visit us today at Apeldoorn or check out our website for more information about our products and services!