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e
3 years ago

Dredging company does not comply with agreements m...

Dredging company does not comply with agreements made. People keep on line for whole days on the phone and promise everything and do nothing. Mechanics are friendly and it is a shame that they work for such a company.
Tomorrow, but a cup of coffee at the office has to be seen whether or not they are meeting the agreements.

S
3 years ago

Always well served and very flexible. Of the week ...

Always well served and very flexible. Of the week I had to move a last minute appointment from morning to afternoon. "Problems are there to be solved." was the quick answer.

Just a great company.

j
3 years ago

They are very bad at keeping appointments. 1.5 wee...

They are very bad at keeping appointments. 1.5 weeks an open roof can not leak, there is insulation in between. After 2 rain showers significant damp spots on the ceiling.! Downpipe broken you have to keep calling for that and then they will not just come to a company at the agreed time but yes the landlord has a contract with it. So I will keep calling !!

A
4 years ago

not even worth one star you make an appointment be...

not even worth one star you make an appointment because the heating is not working. They were supposed to come between 10 a.m. and 1 p.m. don't get too busy. must find out for yourself. I have no worries for this.

J
4 years ago

A Bokhorst technician has installed a new boiler f...

A Bokhorst technician has installed a new boiler for us! Very satisfied with the result. Skilled and neat mechanic and arrived as agreed. The administrative handling is also correct. I would call them again next time for installation work.

H
4 years ago

After visiting my father 6 times, he still has no ...

After visiting my father 6 times, he still has no heating. Several times the CV was not made or forgotten things such as opening a slide, replacing the condensation hose (water damage to the ceiling) etc. Now they do not come at all because the dog would have bitten, but the dog only jumped up and not bitten. Had consultation that the dog can go into the kitchen when the mechanic comes but they keep refusing. All in all, a very bad company that employs mechanics with insufficient knowledge and training not to mention the service.

E
4 years ago

Too bad our Vve have a contract with this. Appoint...

Too bad our Vve have a contract with this. Appointments last a long time. In my opinion, a mechanic has no idea whether he acts as if I am retarded. I wanted him to bleed my radiator, sir, he didn't turn the button because he was stuck a lot, second later he says there is no air in it. I think if there is no air in, water comes out, this was not the case, so .... I get sewn. Heating in another room turns on spontaneously even when the switch is off, the engineer does something, he just doesn't know a solution. Dredging company.

B
4 years ago

Do not keep agreements made, stay at home for noth...

Do not keep agreements made, stay at home for nothing. You can only make a new appointment in quarter 3 or 4 of the coming year. Incredibly poor service and far from thinking / flexible. Know better stop it.

N
4 years ago

What a bad company !! In 2 weeks a broken CV and t...

What a bad company !! In 2 weeks a broken CV and the people on the phone are anything but human !! You are expected to stay at home all day because the mechanic cannot call fifteen minutes in advance to arrive !! Very unprofessional on the phone !! Word is literally said then you have to make sure that someone is at home !!! Ridiculous company !!!

b
4 years ago

Abnormally Bad Company! In addition, the telephone...

Abnormally Bad Company! In addition, the telephone operators are very unprofessional and customer unfriendly. Sat at home all day and taken time off from work for an installation at my house, but no one who eventually came. After contacting I was told that I did not open the door for him and the mechanic therefore drove away. What a lie !! He just didn't feel like it, yuck!

J
4 years ago

In the case of a contractor in the neighborhood lo...

In the case of a contractor in the neighborhood looking for a plumber, the plumbing work appears to be outsourced to this company. They will come by soon for the first visit and look at what needs to be done. (Storm damage to the sinking gutter), but then:
- not meeting appointment dates,
-order wrong materials,
-re leaks occur after the first work,
- an applied 'emergency bandage' does not appear to stick well and does not solve the leakage.
-for the second three meters the offer is twice as high !!!
- in the installed gutter, leakage can occur again with a full gutter because the gutter does not consist of one piece, but of overlapping strips.
My conclusion: do not do a job with this company.

E
4 years ago

Mechanics are very friendly and competent, but the...

Mechanics are very friendly and competent, but the organization and planning leave something to be desired.
Fast breakdown service that (temporarily) resolves leakage. The technician advised us to make a follow-up appointment to be able to replace damaged materials on the CV. Made this appointment, but a technician was three (!) Times without the necessary materials (it turned out not to be ordered). Seated a total of 5 months with a leaking CV. We are then looked at strangely at this, because the file was closed in the meantime.

Bokhorst Installatietechniek BV

Bokhorst Installatietechniek BV

2.4