BMZ · Batterien-Montage-Zentrum GmbH

BMZ · Batterien-Montage-Zentrum GmbH Reviews

Reviews 32
2.9
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Hello everyone from my experience, this is the las...

Hello everyone from my experience, this is the last shop in terms of customer service and customer friendliness. As an end user, you are simply stalled here and get no help if possible, never buy BMZ with other battery systems again.

This company is the very last one. We have two Uto...

This company is the very last one. We have two Utopia pedelecs, each with 2Akkus from BMZ. When charging a charger suddenly stopped charging. Since everything worked before, I have tried other batteries attached to the charger. The result was that the charger has destroyed all the batteries. Fortunately, costs for new batteries are no longer over 3000 from BMZ. An attempt to contact the company BMZ failed because this snooty pack does not even speak with one, it is in the homepage "call us". Unfortunately, you have to forgive a star.

Tried to get in touch with bmz-group as the batter...

Tried to get in touch with bmz-group as the battery for our electric bike was not working just 11 months after we got it. No reply for 2 weeks. Also 4 weeks in talks and no solution of the issue.

If you are looking for a supplies, this would not be the one to pick.

In my eyes the last dirt shop, there was no answer...

In my eyes the last dirt shop, there was no answer to any of my emails. Never again a bicycle battery from BMZ, customer friendliness looks different.
Well, then I have to buy a new battery and according to my dealer it is not available !!
More questions about this "bomb company"?
Unfortunately, you have to give it a star, you don't deserve it.
Update: I've been waiting for a new battery for three weeks now !!!!
ok, now almost 7 weeks

Unfortunately, you have to forgive one point. Have...

Unfortunately, you have to forgive one point. Have a Kalkhoff e-bike with battery from BMZ. After just over 30 charges, but shortly after the 2 year warranty expired, the electronics of the battery began to spin and charge
It always itself on although the battery did not hang on the charger.
Demand at Kalkhoff (Derby Cycle) and BMZ gave the hint exchange of the Elektronic for 250 euros possible, but no goodwill. If-
probably 500-1000 loads were promised. On my question if
the battery could explode or burn in this condition,
was not answered at all.
Bad Misserabel and then with far distance BMZ

But better again invest something in the developme...

But better again invest something in the development.
If I build a battery for a mountain bike, you should be able to drive down a curb without the system failing.
And yes it was definitely the battery, because at some point he did not want anymore.

Top quality at reasonable prices.

Top quality at reasonable prices.
I am finally happy to once again have German technology on the market and not have to import everything from China

Absolutely unsuitable both in function and in cust...

Absolutely unsuitable both in function and in customer service and especially the sales management. Unfriendly from above and unreliable.

Every Chinese manufacturer now has faster delivery times, better customer service and, in particular, better quality.

BMZ · Batterien-Montage-Zentrum GmbH

BMZ · Batterien-Montage-Zentrum GmbH

2.9