I received a great hospitality, the staffs were ex...
I received a great hospitality, the staffs were extremely awesome...
Will love to visit there over & over again for child's birth
I received a great hospitality, the staffs were extremely awesome...
Will love to visit there over & over again for child's birth
Meh. They don't seem to know who their clients are or be very interested or hands on. The customer service reps do bare minimum.
Silver tier is horrible. The co-pays are huge, and most of my medications are tier 2 or not covered. I spend $325 a month after co-pays for 2 diabetes meds and 2 inhalers for asthma. Blood work cost $23 and if it needs to be sent to another lab that's additional. I won't get into Dr. Copays/ER or specialized Healthcare. I do not recommend this plan.
My Insurance is awesome no Co -Pay on Prescriptions and Doctor's appointments are paid for completely.b
Spoke to BMC HealthNet Plan by phone, and I'm completely satisfied with my experience. Excellent customer service, I felt like I was truly valued as opposed to just another member. My questions and needs were addressed immediately and appropriately, and were resolved by the customer service agent. She was very kind and helpful, also directed me to their online site which I was unaware of.
I didn't have to wait on the phone for 2 hours like mass health. I spoke with an agent after about 10 seconds of holding... It was amazing. They were then able to easily look up my health plan and help me figure out my info. Also able to tell me what my plan covers... It was a wonderful experience to be honest. Thank you
First time I called i was given old and wrong numbers and unable to fill my prescriptions. I called back from the pharmacy and the man who answered at 6pm was amazing and super helpful. I had been waiting days already for my medications because BMC is no longer allowed at Walgreens, so I had to move everything to walmart.
Website was easy to navigate. The only reason I didn't give it 5 stars is because sometimes it takes a long time to load certain pages.
All STAFF from different departments went ABOVE and BEYOND to help me and my dad with his complaint for MISTREATMENT AT one of the SENIOR CARE facilities IN MILTON.