My sister is not getting inpatient treatment covered. She literally almost died and has been in the hospital for two weeks. They are trying to save money. Even denied peer to peer repeal, 2nd major issue with them this year with coverage.
You think your payments are going to be a $100 or so sometimes it's a $1000 per lick.
I have been paying into this insurance company for 5yrs. Never once used them. I have a issue now and need a procedure and they deny it. Not to mention i paid a 4,000.00 deductible plus preimums. How they think they have the right to deny. I refuse to take the shots meds they want me to. There not the ones getting blood transfusions and iron infusions missing work being hospialized. All to save them money. Forget our health. We are forced to have insurance but these company's refuse the care we need. I will not let this go. I will go to everyone i can to expose this. Sincerely Crystal McCoy. Ps. You are not our doctors you now nothing about whats best for us. Stop playing with people's health...
My wife (who is an immigrant and who s first language is not English) was just a victim of poor decision making by this company. They follow the fine print instead of having integrity to be accountable for their own mistakes. Their company website said her insurance was still active the day of my wife s appointment and we did not know when her last official day of work was as she was between jobs . Instead of admitting that their computer shouldn t show the card active if it s not, they should train their customers how to login and turn the card off instead of pushing the blame on the customer. I am a native to Chattanooga and I must say there are some great people that work for BCBS of TN. But the company has grown so big that there is no integrity left in the managerial decision making. If you are an employer I would strongly suggest that you look for other options where you will find a more down-to-earth and fair-minded insurance company that cares about your employees.
I called BCBS for a denial of a claim related to taking my son to the doctor for obesity. They claim that my employer at the time Community Health System built this as an exclusion to the policy. So you take your child to the doctor for help with obesity and concern of diabetes and insurance denies it because one of the largest employers of healthcare built obesity diagnosis as an exclusion to their employees policies. Astounding!
My job let me go do to illness.i was allowed to switching over to Cobra keeping my same coverage with blue Cross long as I pay which is fine.. They mail the paperwork out to you. Once your coverage ends. Which takes 5 to 10 business days from them to process. During this time you don't have any coverage. Blue Cross will reimburse money for your visit... That's if the doctors will see you at all. Like why in the hell does blue Cross wait to send paperwork after your last date. Common sense would be people need the paper work before. So everything is already in order when switching over. Instead of being forced into a situation with no Insurance. For 5 to 10 days
I recently called to gain assistance with a claim. The young lady I talked to was named Janille. She was very efficient and helpful ... a good representation of the company. Thank you.
If you are interested in paying for insurance that won t cover anything, this is the insurance company for you. If you need coverage for medical care, look elsewhere. This place is a joke, but I m sure that the execs are getting big bonuses
Website leaves a lot to be desired as it so often isn't accessible. You are a major health insurance carrier. I would think it would be pretty important to make sure the website is up and running on a regular basis.
Nicole Casselberry and a phone representative were very rude to me!! I can't believe you'd talk about me while you thought I was on hold!
bcbst.com