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What is Black Ops Plumbing & Service?

Black Ops Plumbing & Service is a licensed plumbing contractor operating in Lutz, Florida, with the license number CFC1431007. The company provides residential and commercial services including polybutylene repipes, cast iron replacement, water heater repairs, and drain cleaning. They have been serving Pasco, Hillsborough, Pinellas, and Hernando counties since 2017.

How can I book a service or contact the company?

The business is located at 1308 Foxwood Dr, Lutz, FL, and operates Monday through Friday from 7am to 4pm. Customers can book appointments or request emergency service by calling their main phone number, 813-838-4193, which is available 24/7 for urgent situations.

What is the process for diagnosing and quoting a repair?

A key feature of their process is that they evaluate the whole system, photograph the findings, and keep old parts if the customer wants them. They state that the number agreed to on the call is the exact number that appears on the final invoice.

What specific types of pipes or appliances do they repair?

The company specifically targets homes built between 1978 and 1995 that contain gray polybutylene pipe, which can fail without warning. They also handle issues with cast iron pipes and water heaters that heat and cool a tank of water daily.

How do they handle drain and sewer clogs?

For drain and sewer issues, they clear the clog and then perform a camera inspection to ensure the blockage is fully resolved. This scoped approach prevents customers from being sold the same repair multiple times.

What additional services or plans are available?

The business offers financing options and maintenance plans as part of their customer service packages. They also provide a free quick check service that takes about 90 seconds to assess a home's plumbing condition.

What are the qualifications and experience of the team?

Their team claims to have over 100 years of combined experience among the licensed plumbers. The company is fully insured and holds the Florida certification CFC1431007.

What are the typical response times and emergency protocols?

According to their website, the typical timeline for addressing a polybutylene issue is 2 to 4 days. They emphasize that they will tell customers on the phone whether a technician can arrive that same night during an emergency.

What specific inspection areas do they check for leaks?

The company states that they will look at the floor underneath when a toilet has been leaking. They also inspect the inside of the water heater tank, which is often overlooked but critical for longevity.

What do reviewers praise about this business?

Some reviewers on Google mention that the company provides clear explanations of what is wrong with the system. They also note that the business is responsive to calls at any time of day.

Which geographic areas do they serve?

The business serves a wide area including Lutz, Wesley Chapel, Land O' Lakes, Odessa, Zephyrhills, and Trinity. They explicitly state they serve customers across Pasco, Hillsborough, Pinellas, and Hernando counties.

How long has the business existed and where is it based?

The company operates out of a shop in Lutz and has been founded since 2017. They are described as a licensed and insured plumbing contractor with a focus on emergency repairs and everyday plumbing needs.

What free resources or tools do they offer to customers?

The website mentions that they offer a free check for homes in 90 seconds. They also provide a link to check specific issues like faucets, toilets, and drains directly on their site.

How do they ensure transparency in their pricing and estimates?

The company emphasizes that they find the actual problem and tell customers what it takes to fix it. They state that the agreed-upon number is the final number on the invoice, ensuring transparency in pricing.

What is the official website of Black Ops Plumbing & Service?

The official website of Black Ops Plumbing & Service is blackopsplumbing.com.

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About Black Ops Plumbing & Service

Black Ops Plumbing & Service is a plumbing company based in Lutz, Florida, providing residential and commercial plumbing services to the surrounding areas. The company operates Monday through Friday from 7am to 4pm and is located at 1308 Foxwood Dr, Lutz, FL. Its services include general plumbing, plumbing repair, pipe repair, drain cleaning, sewer cleaning and inspections, water heater repair, leak detection, filtration, pipelining, and replacement work. The company also offers financing options and maintenance plans for its customers.