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Absolutely Appalling Experience – Avoid Bisham!

Absolutely Appalling Experience – Avoid Bisham Consultancy and Neil Middleton at All Costs

We engaged Bisham Consultancy, led by Neil Middleton, to assist with a critical transition between logistics fulfillment providers. What followed was a deeply disappointing and frankly shocking experience that left us thousands of pounds out of pocket with nothing of substance to show for it.

Neil billed us a staggering £180 per hour for 23.5 hours—amounting to £6,372.00. For that, all we received was a series of rudimentary Excel spreadsheets offering basic auditing data, the kind any competent in-house team could have easily generated. These were padded out with unnecessarily long and unproductive Zoom calls that went in circles and led nowhere.

When it finally came time for recommendations, things went from bad to worse. The suggestions provided were, quite frankly, irresponsible. One company operated from what appeared to be a derelict car garage. Another, a tiny operator, had a director with a significant criminal history—something that would have been immediately obvious with even the most basic vetting. The final recommendation was supposedly part of a larger logistics network, but this turned out to be an entirely different company with a similar name.

Given the scale of our operations—including regular container shipments from the UK to the USA and warehousing 400–500 pallets—these “recommendations” were not only unsuitable, they were outright negligent.

When we questioned Neil on the legitimacy and quality of these referrals after payment had been made, we were told that the relationship “wasn’t working” and that we should proceed without their help. In other words, once the invoice was paid, the consultancy washed their hands of any responsibility.

This was not professional consulting—it was opportunism, plain and simple. We will now be enforcing recovery of the funds with the actions necessary.

Avoid Bisham Consultancy and Neil Middleton like the plague. They offer little more than empty promises and inflated invoices. We deeply regret engaging them and strongly urge others to steer well clear. Neil's attitude on our final phone calls showed his true colours. Avoid this crook.

I recently used the services of a consulting firm ...

I recently used the services of a consulting firm for my business needs. I was impressed with the quality of their work and the level of professionalism they displayed. The consultants were knowledgeable and provided valuable insights. I would definitely consider using their services again.

👌 Bisham Consulting has been instrumental in impro...

👌 Bisham Consulting has been instrumental in improving our business operations. Their expertise and insights have helped us achieve significant growth. I highly recommend their services for any business seeking guidance and optimization.

😊 Bisham Consulting exceeded my expectations with ...

😊 Bisham Consulting exceeded my expectations with their exceptional service. They provided valuable insights and solutions that helped optimize my business processes. I am truly satisfied with their expertise and professionalism.

I am highly impressed with the services provided b...

I am highly impressed with the services provided by Bisham Consulting. Their team of experts showed great professionalism and deep understanding of our business needs. They delivered outstanding results and I would definitely recommend them to others.

👍 Bisham Consulting helped me streamline my busine...

👍 Bisham Consulting helped me streamline my business operations and improve efficiency. Their expertise in process optimization was invaluable. I am very satisfied with the results and would happily recommend their services.

Bisham Consulting is a highly professional company...

Bisham Consulting is a highly professional company that delivers exceptional results. Their expertise and knowledge in the field is second to none. I am extremely satisfied with their services and would highly recommend them to others.

Working with this consulting firm has been a posit...

Working with this consulting firm has been a positive experience. They have provided valuable guidance and support throughout the entire process. I appreciate their professionalism and dedication to delivering high-quality results.

I recently engaged a consulting firm for our busin...

I recently engaged a consulting firm for our business needs. The consultants were professional, knowledgeable, and provided valuable insights that helped us streamline our processes. I would not hesitate to recommend their services.

I recently had the opportunity to work with a cons...

I recently had the opportunity to work with a consulting firm. I was impressed with their professionalism and attention to detail. They helped me identify areas for improvement and provided practical solutions. I would recommend their services to others.

The consulting services provided by Bisham Consult...

The consulting services provided by Bisham Consulting have been invaluable to our organization. Their team of experts showed great attention to detail and provided practical solutions that significantly improved our operations. I highly recommend their services.

Our business defined a fundamental requirement to ...

Our business defined a fundamental requirement to support a growing business in both in both the UK and continental Europe last year.
After several meetings and interviews we decided to work with Bisham on a European network strategy.
initial diagnostics were part of the first stages of the process, mainly to understand the current operational state. Key stakeholder interviews across all business functions and disciplines took place over a number of weeks. The feedback from key senior people was very good in terms of the level of detail and quality of information passing between ourselves and the Bisham team. There was no stone left unturned which enabled the Bisham team to understand everything about our business goals and aspirations and finally submit a set of recommendations in terms of locations (COG), building design, cost to serve and service levels.
The team are a blend of professionals with both conceptual and operational backgrounds and experience which in turn helps provide realistic options on solutions.
I would highly recommend Bisham to all who are looking to work with a Logistics and Supply Chain consultancy.