I recently used the services of a broker based in ...
I recently used the services of a broker based in Birmingham, and overall, my experience was average. The website was user-friendly and easy to navigate, making it simple for me to find the information I needed. However, I found the response time from the company to be a bit slow, and it took longer than anticipated to receive a quote for the product I was interested in. Additionally, the communication with the broker itself was lacking, as they did not provide much guidance or support throughout the process. While the company did eventually follow through with their services, I felt that the overall level of customer service could have been more attentive. Overall, my experience with this Birmingham broker was average.