I recently discovered Big Games Machine and I'm loving it! The games they offer are of high quality and they have a wide variety to choose from. The website is user-friendly and easy to navigate. The customer service is also excellent. Overall, a great experience!
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Questions about Big Games Machine
What is Big Games Machine?
Big Games Machine is a PR and marketing agency that helps developers of all sizes with global launches for mobile, PC, and console games. They offer services including PR, social media strategy, influencer relations, launch strategy, app store relations, and copywriting. The agency works with clients ranging from indie teams to major publishers like Ubisoft Mobile and Floppy Club.
Which markets and languages does Big Games Machine primarily serve?
The agency specifically targets English-speaking media but also collaborates with local partners in Europe, the US, and other regions for region-specific activity. They focus on creating fan-first strategies that turn player passion into wishlists and sales across platforms like Discord, YouTube, and TikTok.
What is the current Trustburn rating and review distribution?
The Trustburn rating is 4.1 out of 5 based on 9 reviews, with a split that includes several 5-star ratings, multiple 4-star ratings, and a few 3-star ratings. The most recent feedback dates back to November 2023, showing consistent positive sentiment over time.
How does Big Games Machine distinguish itself from other agencies?
Big Games Machine differentiates itself by combining B2B tech marketing know-how with deep video game industry experience. The co-founders note that many agencies either lack B2B expertise or don't live and breathe video games, whereas this team bridges both worlds effectively.
What specific services and tools does Big Games Machine provide?
The agency provides a comprehensive suite of services including press kit creation, influencer network management, social media handling, event coordination, and sponsored media campaigns. They also offer guides on Steam Next Fest marketing and wishlisting strategies for developers.
How can a developer begin working with Big Games Machine and what are the budget ranges?
To get started, potential clients can contact the team via the provided business email or phone number to discuss their launch needs. The agency works with budgets ranging from under £5,000 for intimate projects to over six figures for large-scale exhibitions and global trade shows.
Which digital platforms does Big Games Machine actively manage for clients?
The agency has a strong presence on platforms like Discord, where they set up servers and organize channels to help studios build loyal fanbases. They also leverage YouTube and TikTok for creator campaigns and short gameplay clips to engage audiences.
What does a recent customer experience reveal about their support?
A 2023 review highlighted that the agency quickly resolved a purchase issue and provided game recommendations, demonstrating their commitment to customer satisfaction beyond just marketing services.
What methodology does Big Games Machine use for their PR and influencer strategies?
The agency's approach involves benchmarking games against competitors and identifying unique selling points to develop pitches that stand out to journalists. They avoid empty numbers in influencer campaigns, focusing instead on connecting games with creators who have a proven interest in specific genres.
What is the background of the key leadership at Big Games Machine?
Co-founder James has been playing games since 1980 with a favorite being The Legend of Zelda: Ocarina of Time, while co-founder John started gaming in 1981 with a love for GTA and Zelda titles. This long history informs their understanding of player behavior.
How does Big Games Machine handle event activations and community building?
The agency manages everything from setting up Discord servers to coordinating venue hire and transportation for events. They ensure that even smaller events leave a lasting impression by advising on the best direction for the brand.
What does a 2023 Trustburn review say about their customer interactions?
A 2023 review mentioned that the agency gave a user some recommendations for other games they might enjoy, showing a personalized approach to customer interaction.
What educational resources does Big Games Machine offer on their website?
The agency's website includes a content hub with guides on Steam Next Fest marketing, trade show PR, and wishlisting data analysis, providing value to potential clients before they engage.
How can clients reach Big Games Machine and what is their legal status?
The agency's contact information includes a UK-based phone number and a business email address, with a registered trademark in the UK confirming their legal status as a limited company.
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9 Reviews
💯 Big Games Machine is the best gaming company I have come across. Their games are always top-notch and the customer service is outstanding. I had an issue with a purchase and they quickly resolved it. The staff is friendly and helpful. Highly recommend them! 👍
I have to say, I'm really impressed with Big Games Machine. The games they offer are always of high quality and the customer service is great. Whenever I have any issues or questions, they are quick to respond and resolve the problem. Overall, it's been a great experience and I highly recommend them!
👍 Big Games Machine is absolutely amazing! The quality of their games is outstanding and the customer service is top-notch. I had a few questions about a game I purchased and they were more than happy to help. They even gave me some recommendations for other games I might enjoy. I can't recommend them enough! 👏
😍 Big Games Machine is simply amazing! The games they offer are always top-notch and the customer service is exceptional. I had an issue with a game I purchased and they were quick to resolve it. The staff is friendly and helpful. I can't recommend them enough! ❤️
I've been a customer of this company for a while now and I have to say, they never disappoint. The games they offer are always top-notch and the prices are very reasonable. The best part is that they have a wide variety of games to choose from, so there's always something for everyone. I highly recommend checking out their website!
I've been a customer of Big Games Machine for a while now and I have to say, they never disappoint. The games they offer are always of high quality and the prices are very reasonable. The customer service is also great. Overall, a fantastic gaming company!
I recently purchased a game from Big Games Machine and I must say, I'm impressed! The graphics are stunning, the gameplay is smooth, and the overall experience is top-notch. The customer service was also excellent, as they promptly answered all of my questions. I highly recommend Big Games Machine to anyone looking for quality games and great service.
I've been a loyal customer of this company for a while now and I have to say, their games never cease to amaze me. The graphics are stunning, the gameplay is engaging, and the overall experience is fantastic. The best part is that their prices are very reasonable. I highly recommend checking out their website!
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About Big Games Machine
Big Games Machine is a PR and Marketing agency that works with developers of all sizes on global launches for mobile, PC and Console. Big Games Machine offers a wide variety of services including PR, social media strategy and management, influencer relations, launch strategy, app store relations, copywriting and more.
- Website
- biggamesmachine.com
- [email protected]
