Michelle, the receptionist is very rude and impatient. I'm taking my business some place else. Esther, office manager I was informed would give me a call back, she never did. Poor customer service
I have been visiting the IDC center for 15 years for all my dental care needs and have also received 3 dental implants there. I have always been impressed with the high level of diligent care and professionalism of the whole Bicon dental team. My own dentist Dr. Katherine has never failed to explain every procedure and all options with great patience and kindness and I consider her an exceptional dentist.
I got a referral from my doctors to see a doctor at this place. I have done 10 implants so far during 5 years or so. I have been there for 5 years and I am still very happy with the service. I love my implants and I am planning in doing some other ones. Thank guys for such an care and attention to my needs.
Had a great visit and got my implant all shined up and situated! Would definitely go back to Bicon!
Truly the worst experience I have had with any a service provider. Dr Morgan was offensive from the outset and the service was a disgrace. They will treat you as an adversary rather than as a customer. Unprofessional, sleazy practice. They do not even deserve the 1 star minimum required to make this post. Avoid them at all cost.
Had a tooth removed and an implant put in. It was much quicker and easier than I thought it would be.
Follow up 4 days later. I've had no discomfort from the procedure except from the needle sticks from the novacaine.
This place is a disaster . Called to get information about a bicon dental implant where the crown that was attached to it had fallen out and I was referred from one person to another and it had been three weeks after having left several messages , no one has returned my calls . It seems like no one cares . Customer service is non existent. Extremely disappointing.
idcboston.com
