Beval Saddlery Ltd. Reviews

READ BEFORE SHOPPING HERE! I signed a contract in January 2020 to consign my saddle here and was told in August that it still had not sold when I called to check in. I called again the first week of October and was told by the sales associate that the saddle had actually sold back in February. I then spoke with the owner who was incredibly unkind but said that I would receive a check in the mail within two weeks. I understand COVID has been difficult for businesses, but they were paid cash for my product and were still entitled to a portion. When I still had not received anything by the first week in November, I called again and the sales associate said that the check had likely already been sent but she would have the owner call me. It is now 11/15 - the owner has not called me and when I call the store, they do not answer my cell number. This situation has been very frustrating and upsetting since this is a store I used to be a very loyal customer at.

I went here to have a leather item repaired and the ladies at the front counter were so friendly and easy to deal with. It was a pleasure dealing with them.

A wide variety of horse equipment, good quality and clothing for the riders. Reasonably priced...

I contacted customer service multiple times without getting a reply over my saddle being oiled. When I purchased the saddle I was told I could bring my saddle in to be oiled for free for the life of the saddle. To my surprise the last time I brought my saddle they charged me $90 to have it oiled. $90 is absurd for this type of service.