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J
4 years ago

This is the worst one charge too much and bad cust...

This is the worst one charge too much and bad customer service they keep lying to me i close my account 4 months ago and i ve never got my founds back it s terrible how they keep lying and telling that i ll get it next week for the past 4 months

C
4 years ago

First of all, this company and all of their staff ...

First of all, this company and all of their staff are AMAZING! From the first interaction with their Sales Team, and on going support with their Customer Support Team, I can't say enough. Ive been a satisfied customer for nearly 2 years.

They listen and provide solutions. Whether you're a fleet, or a one man show, this company is a perfect fit. They provide toll coverage/support on all of the EZPass System, CO E-470, Bay Area Bridges (CA) and this year offered coverage with TX, FL. OK, & KS.

What's even more appealing to me, is the 100% compatibility with the scale bypass systems implemented across the nation. Their devices work with the PrePass system, NorPass, GreenLight, and NCPass.

If you are looking for a solution that consolidates all your tolling and scale bypassing needs, look no further. This company is world-class and will save you both time and money.

T
4 years ago

I went to their website after hearing their advert...

I went to their website after hearing their advertising on SiriusXM and Seeing their ads in Overdrive. I'm an owner-operator and the idea of a all-in-one tolling/weigh station bypass solution sounded great to me. On their site they say they have a new transponder "Complete Pass" that covers everything in one device. After talking to Zachary Gorgen and some lady who claimed to be in charge of the owner-operator support at BestPass I was told I would be getting Complete Pass... I did not! I got Horizon and Core instead. I have been unable to contact them by phone. I contacted OOIDA and filed a complaint with the Better Business Bureau. My advice to you? RUN! Run as fast and as far as your feet can take you away from these con artists!!!

Update 7-11-16: If you are reading this you are most likely a truck driver like myself who is looking for the convenience of a "one stop" shop for tolling and scale bypass solution and were concerned about this company's reputation... as you should be! Because if the issues I had with these people I revisited PrePass and found that PrePass Plus will soon cover everything except NorPass with no charge for the transponder and no prepaid balance. BestPass is as good as dead! Oh happy days!!!

About BESTPASS, Inc.

BESTPASS, Inc. is a leading toll management company that simplifies the process of managing tolls for businesses and individuals. The company was founded with the aim of providing a hassle-free solution to toll management, allowing customers to focus on their core business while BESTPASS takes care of all their toll-related needs.

With over 20 years of experience in the industry, BESTPASS has established itself as a trusted partner for businesses across various industries. The company offers a range of services that help customers save time and money by streamlining their toll management processes.

One of the key benefits of working with BESTPASS is its ability to provide customers with access to multiple tolling networks across North America. This means that regardless of where your business operates, you can rely on BESTPASS to manage all your toll-related needs seamlessly.

BESTPASS offers a range of solutions tailored to meet the unique needs and requirements of different businesses. Whether you are an owner-operator or manage a large fleet, BESTPASS has solutions designed specifically for you.

For owner-operators, BESTPASS offers an easy-to-use transponder that can be used across multiple states and regions. This means that you no longer have to worry about carrying cash or stopping at different booths along your route – simply drive through any participating lane and let BESTPASS take care of the rest.

For larger fleets, BESTPASS offers comprehensive account management services that include detailed reporting and analytics tools. These tools allow fleet managers to track usage patterns and identify areas where they can optimize their operations further.

In addition to its core services, BESTPASS also provides value-added features such as fuel card integration and weigh station bypass programs. These features help customers save even more time and money by streamlining additional aspects related to their operations.

Overall, working with BESTPASS is an excellent way for businesses in various industries to simplify their toll management processes while saving time and money in the process. With its extensive network coverage, tailored solutions, and value-added features – it's no wonder why so many companies trust BestPass as their go-to partner for all things related to tolls!

BESTPASS, Inc.

BESTPASS, Inc.

3.3