4 years ago
Got a room on the lowest level and apparently it i...
Got a room on the lowest level and apparently it is an underground room, which means that you do not get daylight at all. Therefore, mold are everywhere in the room! From Walls to Floors and you can even smell it in the air.
The bathtub outside the bedroom with a roof light looks like a horror movie and probably didn't have any deep clean for decades. In addition, the phone in the room does not work at all even to the reception. Honestly, the staffs are nice and very helpful. But the problem lies in the management, where I can't even manage to get an ironing board and iron! They should have more as this is a very big hotel with many rooms! Or perhaps, a 4-star hotel should actually have ironing equipment in each room?
Lastly, can anyone help me here to get out from here? I still have one more night to go!