3 years ago
We contracted with Bella Concepts to remove our ex...
We contracted with Bella Concepts to remove our existing deck, and replace it with a larger one. Their production manager, Jeremy, was awesome. I was able to get an appointment for an estimate in short order. I had a vague idea of what I wanted done, but after talking with Jeremy--who listened to my ideas and concerns and how we intended to use the deck, and then provided a ton of very helpful and insightful suggestions of his own--I ended-up actually going in a completely different direction re: size and materials, and am thrilled with the end product.
Our house sits in a township with strict building codes, and removing the existing (raised) deck required us to re-build to existing codes, which Jeremy was completely familiar with. His knowledge of construction (processes and, especially, materials) and codes, as well as his incredibly friendly demeanor, made the initial contracting process an easy decision.
I applied for the building permit, but Bella Concepts took care of follow-up questions the township personnel had, and they were present and handled the township inspections.
As far as the workmanship and builders Bella Concepts employs, they were great, too. Very skilled and just genuinely pleasant people to have on-site. I had several mature bushes and shrubs that surrounded the existing deck, and they were able to remove the existing deck and construct the new deck without damaging any of the landscaping.
The work was completed on-time, and just a smidge over the written estimate. I was not happy with the pre-fab railings available on the market, so Bella Concepts actually hand-built the privacy panels I wanted as well as the railings, steps, and step banisters, which I expected would significantly increase the final cost. It did not.
Everything looks great; they left the project area clean; the entire process was as stress-free as possible; communication before, during, and after the project was above and beyond what I even hoped for; and I would not hesitate to recommend Bella Concepts, at all.
I had met with two other contractors prior to meeting with Bella Concepts, and there was simply no comparison in personnel. Because I waited until mid-summer to contract for the outdoor project, I had to wait until the following spring for the work to be done, so close to eight months. The wait was worth it. If I moved and needed another contracting job done, I would contract with Bella Concepts--I wouldn't even waste my time interviewing other contractors.