About Belfius insurance
Belfius Insurance: A Comprehensive Guide to Belgium's Leading Bank-Insurer
Belfius is a leading bank-insurer in Belgium that has been serving the country for over 150 years. The company is deeply rooted in the Belgian economy and society, providing a wide range of financial products and services to individuals, businesses, and public institutions.
In this comprehensive guide, we will explore everything you need to know about Belfius Insurance - from its history and values to its products and services. We will also delve into the company's approach to sustainability, innovation, and customer service.
History of Belfius Insurance
Belfius was founded in 1860 as Société Générale de Belgique (SGB), a financial institution that provided banking services to industrial companies. Over time, SGB expanded its operations into insurance and became known as AG Group.
In 2011, AG Group was acquired by the Belgian government following the global financial crisis. The government rebranded AG Group as Belfius Bank & Insurance with a focus on serving customers across all segments of society.
Today, Belfius is one of Belgium's largest banks with over 3 million customers and more than 800 branches across the country. The company offers a wide range of banking products such as savings accounts, loans, mortgages as well as insurance policies for life insurance or car insurance.
Values of Belfius Insurance
At Belfius Insurance values are at the core of everything they do. They believe that their success depends on their ability to create value for their customers while contributing positively towards society at large.
The company has four core values:
1) Customer-centricity: At Belfius they put their customers first by offering them personalized solutions tailored specifically for their needs.
2) Sustainability: They are committed towards creating sustainable solutions that benefit both people and planet.
3) Innovation: They strive towards continuous improvement through innovation and creativity.
4) Teamwork: They believe that teamwork is the key to success and work collaboratively to achieve their goals.
Products and Services of Belfius Insurance
Belfius offers a wide range of financial products and services for individuals, businesses, and public institutions. Here are some of the most popular products offered by Belfius:
1) Savings accounts: Belfius offers a variety of savings accounts with competitive interest rates. Customers can choose from different types of savings accounts depending on their needs.
2) Loans: Belfius provides personal loans, car loans, renovation loans as well as business loans at attractive interest rates.
3) Mortgages: They offer mortgages for first-time buyers or those looking to refinance their existing mortgage.
4) Insurance policies: Belfius provides insurance policies for life insurance, car insurance, home insurance as well as travel insurance.
Sustainability at Belfius Insurance
Belfius is committed towards creating sustainable solutions that benefit both people and planet. The company has set ambitious sustainability targets such as reducing its carbon footprint by 50% by 2030.
They have also launched several initiatives aimed at promoting sustainable practices such as investing in renewable energy projects or supporting local communities through social programs.
Innovation at Belfius Insurance
At Belfius innovation is not just a buzzword but an integral part of their culture. The company has set up an innovation lab where employees can experiment with new ideas and technologies.
They have also launched several digital initiatives aimed at improving customer experience such as mobile banking apps or online loan applications.
Customer Service at Belfius Insurance
At the heart of everything they do lies customer satisfaction. At every touchpoint in the customer journey - from product design to after-sales service - they strive towards providing exceptional customer service.
Customers can reach out to them through various channels such as phone, email or social media. They also provide personalized advice through their network of financial advisors.
Conclusion
Belfius Insurance is a leading bank-insurer in Belgium that has been serving the country for over 150 years. The company is deeply rooted in the Belgian economy and society, providing a wide range of financial products and services to individuals, businesses, and public institutions.
At Belfius values are at the core of everything they do. They believe that their success depends on their ability to create value for their customers while contributing positively towards society at large.
The company offers a wide range of financial products such as savings accounts, loans, mortgages as well as insurance policies for life insurance or car insurance. They are committed towards creating sustainable solutions that benefit both people and planet while striving towards continuous improvement through innovation and creativity.
At every touchpoint in the customer journey - from product design to after-sales service - they strive towards providing exceptional customer service. Customers can reach out to them through various channels such as phone, email or social media. They also provide personalized advice through their network of financial advisors.
In conclusion, Belfius Insurance is an excellent choice for anyone looking for a reliable bank-insurer with a strong commitment towards sustainability, innovation and customer satisfaction.