Beaverton Honda Review

Good buying experience at Beaverton Honda. Usually, the processing can take up to 4-5 hours. But I spent about 2.5 hours which is relatively fast. Brandon Pollard makes it easier. Thanks.

We had a great experience with Elmo at Beaverton Honda. He did a great job of listening to what I was looking for, personable and easy going, and higly conscientious of our time. He made the whole process pleasent and when a porter wasn't available to wash our car, he did it himself. Go see Elmo if you are in the market for a new car!

Great price and service! Brandon was great to work with!

The lease specialist Kyle was extremely kind and genuine. We loved out experience with him!

Bad experience getting my new Honda. I'd go somewhere else where they appreciate your time and business.

I'm really suspicious when I was here... I asked to check a vehicles undercarriage to see if it was bottomed out it was a Honda s2000 2005 for 29,000.00 . I was told it cost a lot of money and time to do it.. the only way to see and do it was to commit to buying it... I hadn't even test drove the vehicle and it was an inch above the ground this dealership is untrustworthy... even gave me a feeling speedometer fixing was possible here

Nah-keep going-they sell too many cars. if you can afford to buy today, you will get a better deal elsewhere

I will always go here for maintenance from here on out. I love getting into a clean car after an oil change from here. I really appreciate everything you all do.

Quick and easy, straight forward answers and one person to work with the whole way through.

Hands down will recommend Beaverton Honda for anyone looking to buy a Honda. Was treated better here than many other Honda dealerships in the area. Dave Kroll was great. Very knowledgeable and upbeat. Made the buying experience enjoyable.

I found a great used Honda Pilot ad Beaverton Honda. Oddly though the sales person insisted on spinning a ridiculous story about the previous owner keeping their car exceptionally clean, they just got it and hadn t detailed it yet while I could clearly see that it had been detailed in the last week (shiny everything, not a spec of dust on it). They mounted some nice black wheels and meaty all terrain tires on it to help it sell (also spinning a story that they got it like that) but then did a bait and switch, I can t buy it with those tires, it will get standard Honda wheels and new tires. Oh and I need to wait a few days to get them.

Not pleased with the sales tactics they use here but I did get a great car.

I used them most of time but tell them that other dealer charge less and they will price match

Adam at Beaverton Honda was amazing! He helped me and my partner feel welcome and put us at ease throughout the whole car buying process. We'll definitely recommend him and Beaverton Honda to anyone who asks. Thanks again Adam!

Robert Soto was a great communicator and helped make my decisions less stressful.

The personal touch has disappeared from Beaverton Honda. I have been going there for years upon years. Now, they have their brand new facility with their "latte bar" and several large screen televisions, et al. It is now the "Honda Experience." People swarm around with their ipads taking pictures of all sides of your car to make sure you don't accuse them of anything untoward. If you happen to drop in to get a mirror that has begun to shake on the outside of your car tightened (so that it doesn't fall off on the freeway) you are told that you need to "get an appointment." I have watched people wait for an hour for their "transportation service.." This is not advanced service. This is service going backwards. I am not impressed. Assembly line mentality. It is a real shame what is happening
to this once loved and trusted dealer.

We were very very pleased with our service!!! And even more pleased with our new car!! Awesome place to go and i plan to stay with them for future cars. Thanks brandon!!

Brandon Pollard was hands down the easiest, nicest and best salesman we ve ever worked with. We will absolutely be coming back for our next vehicle!! And HIGHLY recommending him to all our friends and family. He wasn t ever pushy, completely up front with us about everything and just a great guy. Shout out to Beaverton Honda- don t lose Brandon! He s an excellent salesman!!! Thank you Brandon!

I was very satisfied with my recent experience at Beaverton Honda. Very friendly, helpful and knowledgeable staff. I would like to especially thank Belinda for her help in identifying and selecting my car. Very happy with the decision.

Elmo was a fantastic person to work with. Made it easy, answered all my questions with patience. I had been to two outer Honda dealerships prior to this one and I am glad I did not settle. The experience at your shop was heads and shoulders above the others.

Robert was amazing. No pressure. Extremely helpful and understanding. Totally great experience. Sad that we could only give 5 stars.....10+.

Very, very Happy with Everything! I am a first time car buyer. It was very easy and fast!

Kevin needed some work done on his car. I took him. I also waited until I saw his car was done before I left. The service department has a drive through bay. Once I saw his car was ready I drove up to the bay. I noticed a young man was driving Kevin's car. Another young man said something as I approached and walked off, and another turned to greet me. Kevin turned and looked PISSED OFF! All of the staff I remember seeing were young caucasian males. I asked Kevin what was wrong and he could barely part his tightened lips to say "nothing!"
Obviously "nothing" was not correct but I left. Later I asked, really, what was wrong when I saw him at the service department at Bob Landphere. He said as I approached in my car, the young man that I saw say something and walk away, and not realizing I was with Kevin, said "here comes Marshawn Lynch." And to pour salt in the open wound the less than intelligent young man refused to give Kevin his name AND the other young men would tell Kevin his name either. And knowing Kevin the young man could have said more but Kevin would never tell me anything worse.
Kevin later spoke with the service manager but there is no guarantee he spoke to the correct person.
Really young men?! I am very disappointed in all of you. This makes me very frustrated and sad. Grow up and recognize what day and age you live in (and where #keepportlandwierd). There was ABSOLUTELY no reason for that comment besides to draw attention to the color of my skin. STUPID MOVE.
Without knowing me, and me pulling up in my 15 year old vehicle, I doubt you mistaken me for a UC Berkeley graduate that is a professional athlete.
A true disappointment!

David moneno helped to transition from our lease to buying our car, he was super helpfull and he didnt try trick us into getting a new car, we really apreciated that. He was very informative quick and to the point about the pros and cons of buying and all the things we needed along with that. Really good experience we will def come back when we are ready for our next car.

JC listened to our wishes and needs and provided immediate answers to our questions. We drove away in a new leased CRV very pleased with our experience. JC is the best.

Amazing experience due to my sales guy. Noe Enriquez was awesome. Great customer service. No pressure. What a car salesman should be.

Hated it. There is this guy called Fredie, the most cockiest salesman ever.... What a bad experience it was..... Ended up buying from Salem with $2000 less than what they were offering....

Belinda was fantastic throughout the entire process!

They are super helpful. Love the new kid waiting area and coffee stand

Travis was our salesman s from when he opened the door for us to walk in to the moment he handed us the keys to leave. Travis went above and beyond for us and was patient when we wanted to test drive multiple vehicles. There s no pressure when buying a car here and Travis gave us our space and helped us in any way necessary. Great experience for my wife and I!

I recently got a vehicle from Beaverton Honda, and I must say, I was very impressed with the customer service I received. The associate that helped me, Rob Soto, was very knowledgeable, and helpful with any inquiries I had. Rob made getting into a new vehicle, during a pandemic, stress free. I'd purchased vehicles from other dealerships before, and they were pushy and seemingly dishonest.

At this place, I didn't experience any of that, and I liked the fact that everything I needed to know was all upfront.

I wish I had come in to Beaverton Honda sooner, thank you!

Leased a Civic a few years back. Thorough customer service and follow up. Reminders of services, always reliable. Appreciated their professionalism. Highly recommend!

I will 100% buy a car here again. It was so fast, easy, they didn t try to sell you on anything and I got what I wanted not what they wanted me to get. I have bought from a Honda dealership in California and it took half a day, a binder of paperwork and I left not knowing how to use the accessories in my car. This time was a breeze (besides the fact that we couldn t make up our mind and wasn t expecting to actually go in and buy the car). We were helped by David, who was absolutely great!

Always get excellent service. Great staff with clean waiting area. Also has complimentary refreshments! A+

Manuel was awesome! Showed us a few different cars in different prices and then didn't pressure me about which one I'd prefer. We talked about leasing and decided that might be a great route for me. I ended up choosing the 2018 Honda Civic. It's an absolutle beauty. Thank you so much for helping me!

Salesperson was great but one concern we left the dealership with no paperwork to say we bought the car to have in the car just in case you get pulled over. in all the cars that I have ever bought I've always left with some type of paperwork saying that the transaction on the car belong to me and I have the paperwork to prove it

A very good dealership. The staff was extremely friendly and knowledgeable. There is a pantry for refreshments of it were to take long for you to decide on your next car

My mini van was getting old and I was considering buying a new Honda. Freddy Ortega from Honda phoned me on a Thursday with an incredible deal. He knew that I had just got my van serviced and told me about a trade in package that was too good to refuse. They applied $1,000 that I paid in services towards the value of my trade in. I told him the maximum amount of monthly payment and the vehicle
I was interested. Freddy gave me a good selection to choose from. I was able to come in the next day. Freddy arranged for me to meet with Elmo Duran who had my vehicles lined up to test drive. Elmo was the best. Super kind and nice. Knowledgeable and sincere. This was actually my second time ever buying a car and it was a great experience. I also told Freddy I was preapproved through my credit union and Honda was able to beat the APR! With the lower APR I was actually able to get the 5-year warranty plus extras, still under my maximum monthly payment. I trust and appreciate the services of this Honda location. And Freddy Ortega and Elmo Duran were amazing. Thanks so much.

Amazing service. Was able to get me into something new with no Hassel. Definatley recommend Beaverton Honda. Thank you so an experience I'll never forget.

I ve been coming to Beaverton Honda for years now and I leave a happy customer!
From being welcomed with appreciation, to have every question answered while taking a walk through, and making the purchase so easy and stress free. I am so glad I came here to buy my new companion. Loved that I had the variety to pick from, what I didn't want, to what I loved in a car. Thank you!

Great customer service. Honest. Totally trusted Melvin. Really great guy! Easy process

Excellent experience with our salesperson Elmo at Beaverton Honda! We can t recommend him or this dealership more highly. He is extremely knowledgeable, and also just a nice person! We appreciate this dealership s clear, consistent pricing and no-pressure approach.

Bought a used vehicle from them, fairly easy process with Eric.But what really stood out was their service department. I had a component in my window break less than two weeks of owning the car, and I was able to bring it in and they just replaced the part. Andrew's service was superb, they even washed my car afterwards. Would recommend.

I have been going here for years for all my repairs. The service is fantastic. They are very thorough and professional and never recommend frivolous repairs. Never have to question whether a repair will be done correctly.

I bought my Honda here 10 years ago and bring it back for service every time it needs servicing. They have an amazing crew of people who set expectations very well, and follow through every time. In 10 years they've made a few mistakes, but every time they were able to put those mistakes right. I've never had a bad experience with them.

All of the staff was so nice! Very quick with in and out time! Thank you!!

Horrible Service. Power steering oil was leaking. They changed the Power steering pump instead of the Power Steering Hose and the leak continued. Later they detected the problem and changed the hose. Pump change was unnecessary which costed me 500$.

Just bought my car here, worked with a man named Derek who was very helpful and worked with me to get the payment I could afford. I also had a blast with him on the test drive. Thanks Derek and the sales team!

Seamless experience with Kyle. In and out in less than 1.5 hours. What?! Will definitely be back when we are ready to purchase another vehicle. Thank you for my very first EVER positive car buying experience!

Great experience, nice staff and they helped from start to finish. Would HIGHLY reccomend

I have been waiting for 45 minutes already to get a rental car after bringing my car in for service. Terrible customer service.

Great dealership with great people! Was shopping for used cars, ended up buying new after being shown the promotional financing. Drove from Spokane just to buy because the sales team was so helpful! David from Infiniti helped so much and got me in touch with JC. Car was clean, process was seamless! Would highly recommend!

Beaverton Honda was the second dealership we interacted with looking for a used 2015 Mazda CX5. Granted, this vehicle was a trade-in so they may have been trying to get it off their hands, they offered us a fair price right off the bat. We were secured a price guarantee and after researching other dealerships deals I found Beaverton Honda to offer the best deal. Not only this, but there was no haggling nor coercion when I started asking about pricing/financing options.

The consultant I worked with was named Robert Soto, and he was professional and friendly. He seemed mildly inexperienced, however he had a network of support to ensure my experience was positive. Robert was honest and helpful, helping my wife and I connect with an insurance broker on a whims notice as well as helping us sort out complicated issues we had coming into the dealership (coming out of college and transfering titles on vehicles made our transactions confusing).

Freddie Ortega also assisted us in some of our higher level interactions with the finance team and management. He was friendly and had a fun personality, I enjoyed working with him as well. This dealership made me feel at home.

I highly recommend this dealership and am looking forward to my interactions with them in the future!!!

I went in for a trade in, and Kyle was the one who helped through the whole process. He was so honest since the beginning, and it s really hard to find someone honest at a dealership. He was really friendly explained everything to me very well, and he made sure I was understanding everything. I really had a great experience with him. Thanks Honda for having an awesome guy like Kyle!

Kalea was an amazing sales consultant!! She was very thorough in going through the car s features as well as the maintenance and finance options. I m very happy with my new CR-V. It was a great experience at this dealership.

This is a best place to buy a Honda vehicle. More transparency and very friendly staff, they value your time and maintain high level of integrity. NO DEALER ADDED ACCESSORIES! Thanks Mike!

Robert Soto made my experience so smooth and seemless. I was only in the dealership for a few hours and left with exactly what I wanted. He made it fun and I left feeling like I had made a new friend. This is my second car purchased at Bob Lamphere and when and if I ever need to trade up (which could be a long time from now) I will be coming back! I love my brand new Honda CR-V EX-L Touring. It feels amazing to drive and I feel like a Queen. First time I have bought brand new and I am so happy I did it. Thank you Robert for the best experience I have had buying a car.

My experience with everyone at Beaverton Honda was sooo much better than any other dealership I have worked with previously. No matter the kind of vehicle I was looking for, my salesperson, Dave, was willing to listen to my needs and find something that would fit our family. The follow through has been just as pleasant. I will recommend them highly for anyone who wants to have a low pressure buying experience.

No sense of time at their service center, no honor of appointments. Kept me waiting for 1.5 hrs to tell me that you need to wait an hour more for just an oil change.

I took my girl friend's car here to be serviced. They were friendly, helpful, had a comfortable waiting area with snacks and beverages available, and even a dedicated room for computer users. They did a great job without too long a wait... service with a pleasant smile.

Kyle Finley at Beaverton Honda was fantastic! I called before visiting to check availability and when we arrived Kyle was welcoming and showed me to my chosen car. This was my first experience buying a car and being at a dealership and Kyle made the process relaxed and easy with no haggling or pressure to purchase the vehicle. When I chose to purchase this vehicle, the process was extremely fast and easy. I highly recommend using Beaverton Honda!

Beaverton Honda was helpful, insightful & nothing but kind. I was definitely happy with my choice to purchase a vehicle from them. After researching for best rated dealerships, BEAVERTON came in at #1 and they truly lived up to it. There is no other place I would rather purchase and service my car through.

Kyle at Bob Lanphere s Beaverton Honda made our car purchase experience very pleasant! Couldn t be happier! Love my Honda Accord Hybrid 2018!

Had a wonderful experience. Mike was very helpful and upfront, he didn't try to sway us one way or another and listened to all of our questions and concerns. If he wasn't 100% sure of an answer, he always asked to make sure we had the right information. All the other staff were also very friendly. Definitely recommending them to family and friends!

Customer service was terrible. They spoke down to me and were distant and dismissive of what I had to say. Regardless of what I said, they had their own agenda. I wouldn't send my friends or family here.

Got a great deal here on a new mule. Turbo was great to work with.

JC was the best salesman I have ever worked with. He went further than above and beyond. I would recommend him to anyone without any second guess. Thank you for the great experience.

Dave Kroll was great. Respectful of my no s and very efficient. The whole process was the fastest I ve ever experienced at a dealership.

Excellent service not only from the sales person, but from everyone there. I truly feel trusted when speaking to a staff member at this Honda location.

I came in with some idea of what i wanted but ended up going in a completely different direction. Through it all, Belinda was patient, accomodating, and gracious. Helpful on paperwork and in demystifying functions of my new accord. Shes great!

I have purchased 2 Honda vehicles this year from Juan at this dealership. Both occasions have been equally the best car buying experiences I ve ever had...and I ve had a lot!! There is absolutely no BS. The process is quick, fair, and painless. Kristen is pretty cool too... ;-)

I had wrote a bad review, of which after posting within 5 mins the General Manager called and followed up . I honestly can t say I m happier with what happened at the dealership . But I can say that his follow up was first class ,and second to none ! Thank u for showing you care .

Great sales staff, no pressure. I highly recommend them!

I've purchased two vehicles here and the service and buying experiences have been great. Jon Stevens made the sales process so easy - he matched the price with no haggling, drove up to Washington to get my van the next day and even removed a wasp nest from under the trunk door for me! It couldn't have been a better experience. Thanks Jon!

Getting a new car was never easier. Manny, our sales person was very knowledgeable and gave us several options that we hadn't thought about. Our expectations were exceeded.

Applying for credit and completing paperwork was incredibly easy. They take care of all DMV work. Kyle was awesome and answered all my questions. He explained all of the warranty and options clearly.

I would recommend this place to all of my friends. I will be back to buy another car at some point.

We went to Beaverton Honda to do research on cars that would fit my needs. We met with Elmo, he heard all our requirements and showed us the 2018 Honda Accord. We told him from the beginning we were there to research and not buy a car that day. He completely understood that and never pushed to make the same that day. I appreciated that since we basically lost our time at other dealerships after they were told that I was not buying a car that day. The process was smooth.

Another upside is that I brought my own preapproval and I told him not to run my credit (I ve had the prior experience that dealerships run your credit through 20+ creditors and that just screws your score). He suggested that I run it with Honda to see if they gave us a better rate, which they did (2.9% how can you beat that?!). I am super happy with my purchase. I am happy to have bought my car at Beaverton Honda and my experience throughout it all was great!

After being jerked around at several other dealerships, my husband and I finally made it to Beaverton Honda. We were worried that this dealership would be like all the others - playing games with pricing and payments, but Kyle explained that Beaverton Honda was different. And he was right. He immediately made us feel comfortable, and was up front with us about pricing and financing options - no games. He guided us through every step of the process with professionalism and honesty. We also qualified for a great deal on financing, making us even happier. I highly recommend Beaverton Honda, and will definitely be coming back for future car purchases.