The company's website was easy to navigate and had...
The company's website was easy to navigate and had a simple, clean design. I appreciated that they offered a wide range of hair products to choose from. However, I found the prices to be slightly higher than other websites I have visited. The quality of the product I purchased was decent, but not outstanding. The shipping process was smooth and my order arrived in a timely manner. The customer service, though, could use some improvement. I had a few questions about my order and it took a while for them to respond to my inquiries. Overall, my experience with the company was average. They have a good selection of products, but there is room for improvement in terms of pricing, product quality, and customer service.