Bayside Counselling and Consultation Review

👍 Bayside Counselling and Consultation has been a game-changer for me. The therapists are amazing and have helped me overcome some difficult challenges. They provide a safe and non-judgmental space for me to explore my thoughts and emotions. I feel heard, understood, and supported throughout my sessions. I'm grateful for their help and highly recommend their services. 👌

Bayside Counselling and Consultation is a reliable counseling service that I've been using for years. The therapists are professional, understanding, and provide a welcoming environment. I appreciate their expertise and commitment to helping me navigate through my struggles. I highly recommend their services!

Bayside Counselling and Consultation has been an incredible support system for me. I've been attending therapy sessions with them for a while now, and it's made a significant difference in my life. The therapists are compassionate, understanding, and skilled in their approach. I highly recommend their services to anyone in need of guidance and emotional support.

🌟 Bayside Counselling and Consultation is amazing! The therapists are extremely skilled and caring. They have helped me through challenging times, providing me with valuable insights and strategies to cope. Their dedication to their clients' well-being is truly commendable. I would highly recommend Bayside to anyone seeking professional counseling. 👌

The counseling services provided by Bayside Counselling and Consultation are exemplary. The therapists are highly professional and create a safe and supportive space for their clients. I have experienced significant growth and positive change through their guidance. I highly recommend their services to those in need.

I've been attending counseling sessions at Bayside for a while now, and I have nothing but positive things to say. The therapists are skilled and compassionate, and they create a safe space for me to share and work through my challenges. I appreciate their support and guidance in my personal growth journey. Highly recommended!

Bayside Counselling and Consultation has been a lifeline for me. The therapists are caring, experienced, and understanding. They have helped me gain clarity and perspective on various aspects of my life. I have grown so much with their support. I highly recommend their services to anyone in need of guidance and counseling.

As a long-time customer of Bayside Counselling and Consultation, I can confidently say that their services are top-notch. The therapists are highly professional and knowledgeable, and always make me feel comfortable and supported. I have benefited greatly from their expertise and guidance, and would highly recommend them to anyone in need of counseling or consultation services.

I recently had the opportunity to work with a counseling service, and I must say that Bayside is one of the best out there. Their therapists are skilled and empathetic, and they truly care about their clients' well-being. The sessions I had were incredibly helpful, and I feel like I've made significant progress in my personal growth. I highly recommend Bayside Counselling and Consultation to anyone seeking professional support.

Bayside Counselling and Consultation has been instrumental in my personal growth journey. The therapists are compassionate and knowledgeable, and their guidance has helped me overcome challenging times. I am grateful for their support and highly recommend their services to anyone seeking professional counseling.

💯 I cannot express my gratitude enough for Bayside Counselling and Consultation. The therapists here are absolutely wonderful and have helped me immensely. They have guided me through some tough times and provided me with the tools and strategies to overcome my challenges. I feel blessed to have found them. Highly recommended! 👍

The Mental Health professionals here are extremely helpful and truly care about their patients. I see Winnie and cannot recommend her highly enough!

This review is about a psychologist at Bayside and not the organisation. I was a patient of Dean Grimshaw for about 10 months for my depression, stress and anxiety relating to a workers comp claim. A few weeks before my court case Dean was subpoenaed to produce my medical records. He refused to produce the records unless he was paid up front ($750). An order was made at the Melbourne Magistrates Court that Dean produce the records within a week. He informed me that he would not do so unless he received payment. I spoke to my solicitor about this and I was informed that if the records are not produced the case would be adjourned for up to 6 months. I had no other option but to pay for the records myself and proceed with the court case. Payment was to be made to Dean Grimshaw in cash. Dean spoke to my solicitor and said that if he is required to appear in court he would need to receive $2,700 before he appeared. An official complaint to the Australian Health Practitioner Regulation Agency regarding Dean's conduct and behavior was made. Dean appeared before AHPRA board in relation to the complaint. A letter sent to my solicitor stated that the Board believed Dean acknowledged the issue and would take sufficient steps to avoid repeating this. My solicitor began the process of recouping the highly inflated costs I was charged by Dean Grimshaw for my medical records. After several attempts without communication from Dean, the solicitor passed the matter to the Health Complaints Commissioner for conciliation. The HCC had tried for several months to try and engage Dean in conciliation, but were not able to do so. The HCC then forwarded the matter to VCAT. Dean Grimshaw did not appear at the hearing. In my opinion, dollars before patients with Dean Grimshaw.

Dean gave me some advice on a breathing app which he believed would be available through the Apple Store or Google Play. I went away from my initial consultation with the intention of using the app. But unfortunately the app was not available. I arranged a second consultation through reception, which involved bulk billing. I arrived on the day but Dean refused to see me. He would not accept the bulk billing arrangement. I can only assume that there was a break down in communication between reception and Dean. I would have thought that a resolution could have been found internally, but I was wrong. Dean definitely seems to be about the bottom dollar, which I can only assume at close to $150 hour is a good one! I found him to be a relatively capable therapist, but more interested in earning money from you than in helping you.

pretty terrible not gonna lie. i went with my family for some family counselling and the way the doctor handled things was terrible 2/10 would not go again

Extremely disappointed in Bayside counselling. I called and emailed my concerns and no response. Since reported the psychologist to AHPRA and they agreed professional performance was below the standard reasonably expected.