Baylor surgicare Reviews

They never gave me a quote till two days before the surgery asking for $3900 even though we had met deductible. On the day of surgery registration, they then asked me to pay front $3200. It told them they should file insurance first before they bill me because that number is unlikely accurate, that is lots of money that I cannot promise before my insurance verifies. They would not proceed the surgery till I paid a quarter of it which was $650. Two weeks later, they sent me a bill of $3200 as if I never paid the $650. I called my insurance and they verified that the EOB was already sent to them with my responsibility should be around $1900. It is a shame that prestigious institute like Baylor has become money machine robbing patients aggressively.
The medical staff and nursing service is good that I cannot complain of.

They were the best. I never had surgery before and they made the process very smooth. Thanks a bunch.

The staff is was very professional and caring. Every single one them. I has having a difficult time preparing for my surgery, especially mentally. The nurses all recognized it all on there own and went to comfort me. I was wish I could have this team everyone I needed a procedure. I ve never felt as cared for as I did yesterday.

The first time I said why I woke up was I loved all my nursers. I couldn t have made it without them.

I had surgery here a month ago with Dr. Pin and loved everything about this place. I wish I remembered everyone s names but the nurses and staff were so nice. They made me feel comfortable and I wasn t nervous at all. If I ever need any other surgery I will go back here for sure! Thank you!

This place is awful! Front office registration staff and pre-op nurses are unprofessional!!! Nurse Joyce Gray was totally unhinged during my visit. She can choke on a needle. Go elsewhere for quality care.

Very kind nurses and nice facility. Great experience with surgery.

TERRIBLE pre-op information. I have a surgical procedure tomorrw 7/25. It is the day before at 6 pm and no one has call me about what t8me I need to be there tomorrow !!???

The doctors and nurses are good. This center did not file our insurance in a timely manner which has caused problems. They would not proceed with the surgery till I paid over $3000.
Any physician should think twice about having their patients receive care because this Baylor behavior is a reflection on the physicians.

Seems like all medical facilities and Dr offices want your business. Everybody's doing surveys. Baylor Surgicare is the best. Myself and other family members have had procedures there over the years with doctors associated with Baylor University. This facility is a well-oiled machine. Top Notch service and concern from the time you enter the door till they wheelchair you to your car.

I had a procedure in Feburary 2018 and prepaid my deductable up front the day of surgery. In Novmber I get another bill for $168. The billing department says they coded incorrectly and I actually owe more now. I shouldn't be repsonsible for their mistake 10 months later. This is also being filed with the Better Business Bureau.