
We purchased solid maple newel posts to install ...
We purchased solid maple newel posts to install on our stairs. Once we received them they turned out to be veneer. I could have spent 1/3 of the money at a box store and got a better product. Since the posts are stained the local building supply company and Bayer Built won t provide any discount or refund. The catalog doesn t list anywhere that these posts are veneer. When I spoke to customer service, the first representative was surprised they were selling veneer and said, those won t last. I agree. The second representative blamed us for buying them and said, everyone builds them like that now. Either way, they won t take them back and we are stuck with thousands of dollars of worthless product.
I have purchased several products from Bayer Built...
I have purchased several products from Bayer Built throughout the years. Most recently, I purchased the maintenance free aluminum free deck railing. I am very happy with the quality and impressed with excellent service I have been provided. Another great product!
I have worked with Bayer Built for the past 16 yea...
I have worked with Bayer Built for the past 16 years. I have their interior and exterior products thru my home. I work with them daily to help other homeowners get the look and quality they want. The wide selection lets everyone have their dream home. The knowledge they put into their people and products to make sure we are getting a quality product is a bonus. Bayer Built has a great marketing team to make sure that the end user can touch and feel and see the product they are going to be purchasing by giving samples or displays for dealers. This does not say that there will never be a defect along the line. The Bayer Built team has never left anyone unsatisfied. It may be an issue for us and homeowner at the time, but guaranteed if it is an issue from them it will be resolved in the most timely way possible. Service like this is hard to come by in any company.
I Love Bayer Built !
I ordered a custom door back in September 2020, I ...
I ordered a custom door back in September 2020, I am a builder by trade and my rep assured me that the Bayer built door I ordered would come to the specs that I signed off on. I come to paint the finish door and I realized the mortised hinges are on the wrong side of the door. a $2000 door messed up by some manufacturing employee. I told my sales rep and he said Bayer would turn it around fast. I come to find out that Bayer fell short on their promise and now have taken 3 weeks to get a new door due to supply issues. Well if my door was built correctly from the beginning you wouldnt be having supply issues. I will never buy Bayer doors again. FIX YOUR MISTAKES. ITS COSTING YOU TIME AND LABOR TO DO THE WORK TWICE.
Products don't last and company doesn't stand behi...
Products don't last and company doesn't stand behind product. Stay away. Better off going to menards!
We just had service done on our Bayer Built doors....
We just had service done on our Bayer Built doors. Bill was wonderful and did an awesome job replacing some door glass in one of our French patio doors. We would strongly recommend Bayer Built doors. They back their products with great service.
Ordered 13 craftsman 3 panel door with premium st...
Ordered 13 craftsman 3 panel door with premium stain hald of the doors came with the panels shifted and you could see bare wood. There fix for this was a marked ( which didn't work). Our front door is 8 foot tall with two side lites, price 8,500. The door sagged after a year and wouldn't lock anymore bayer built wouldn't warranty it or even send anyone to come and look at it had to pay private party to fix the problem. AVOID THIS COMPANY AT ALL COST!!!
