BasePoint Academy North Richland Hills

BasePoint Academy North Richland Hills is an award-winning adolescent mental health treatment center located at 8479 Davis Blvd suite 100. It specializes in evidence-based Intensive Outpatient (IOP) and Partial Hospitalization (PHP) programs for youth ages 11–18. The facility was named the 2026 AABH Program of the Year and serves families across North Richland Hills, Keller, Colleyville, and the DFW Mid-Cities.

The center provides individualized, holistic mental and behavioral health treatment specifically for teens aged 11–18. It also offers a Young Adult Program for individuals aged 18–35. The clinical team focuses on addressing depression, severe anxiety, trauma, ADHD, bipolar disorder, and co-occurring substance use within these age ranges.

The business operates seven days a week, 365 days a year, with hours from 7:00 AM to 7:00 PM CST. Families can call the main number at (972) 357-1749 to schedule a same-day assessment or check insurance coverage at any time during these hours.

The clinical team utilizes proven therapies including Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), psychiatric medication management, and family support. Additional modalities mentioned include experiential therapy, solution-focused therapy, and motivational interviewing to address each patient's unique needs.

The Partial Hospitalization Program (PHP) runs Monday through Friday from 8:30 AM to 3:30 PM, offering extended-hours treatment without requiring teens to stay on-site. The Intensive Outpatient Program (IOP) is a lower level of care that runs Monday through Friday from 9:00 AM to 12:00 PM, designed for teens ready for more freedom in their schedule.

The center maintains an established partnership with local school systems and academic counselors to ensure students do not fall behind in their studies. They emphasize that it is important to maintain education while receiving necessary treatment, integrating academic support into their care model.

The facility was founded by the Serpa Family in connection with Dr. Kimberly Dobbins in 2021 following the personal tragedy of losing their daughter Brittney to suicide. This experience highlighted a gap in the behavioral health system, leading them to create a program focused on servant leadership and patient recovery.

The organization emphasizes individualized, teen-centered treatment plans and therapeutic modalities rather than a one-size-fits-all approach. They operate with a servant-leadership style and prioritize depth of care over breadth, ensuring that every aspect of the process is tailored to the patient's specific situation.

The center accepts most major health insurance and offers a variety of payment options to ensure financial barriers do not prevent access to care. They encourage families to reach out to explore specific payment options, sliding-scale fees, or insurance coverage levels directly with their team.

In addition to North Richland Hills, BasePoint Academy operates facilities in Arlington, Forney, Frisco, McKinney, and Austin. These locations are strategically placed to serve families across the DFW region, including areas like East Dallas, North Dallas, and Central Texas.

Families can initiate the process by calling (972) 357-1749 to schedule a confidential mental health assessment with a licensed clinician. This initial step allows the team to determine the appropriate level of care and check insurance coverage levels before beginning treatment.

The website states that they fundamentally believe that patient outcomes inform how they operate as an organization. They utilize evidence-based clinical and medical models and integrate patient outcomes to make active treatment decisions, distinguishing their approach from others.

An individualized relapse prevention plan is integrated with the teen’s individualized treatment plan in collaboration with the Treatment Team. Families are encouraged to share this plan with the teen’s immediate support network to provide continued stabilization support throughout the recovery process.

The length of the programs is determined by the teen’s level of participation and the progress they make. While PHP and IOP have set daily hours, the overall duration varies based on individual needs and will differ from patient to patient.

You can reach BasePoint Academy North Richland Hills by phone at 972-619-7246.