3 weeks post op for Chiari decompression surgery and I cannot day enough great things. The hospital staff were amazing, my surgeon, Dr. Nakaji, and his team of fellows left me with a 2 inch incision which is transformational in the Chiari world! To all my fellow Chiari Warriors, have no fear the surgery is simple and healing time is nothing!!!
Terrible patient care. Horrible office staff. The resident we met with for our first visit had to patient skill. Did not listen to our concerns or symptoms was only interested in the one sentence written on the referral. Couldn't schedule an appointment at that time had to call in later when there appointments were "open". We get here for our appointment after waiting now for 4 months only to be told that the appointment was canceled on the same day it was made. No help given bo cate shown. Only thing they could do was make another appointment for 2 months later. DO NOT COME HERE GET A REFERRAL SOMEWHERE ELSE.
We have 4 or 5 other specialists waiting on these results. We never have to wait this long to see any other specialist, but everyone has to wait for this god complex doc and his little minions.
The staff and professionals here are the greatest! I've been to other facilities here in AZ, this is by far the best care one can get.
This place has got to be the worst. I've been trying to get seen for the past three months. According to Mayo they have sent my records with a referral multiple times. I tried to ask Charles H. (Wouldn't give a last name) if there was anything else I can do to get in or get my records over and just told me "well, we aren't even getting anyone in until January." He would just talk over me and refuse to even try to answer my question and just said he was the head person on scheduling. Mayo neurological treated people so much better and didn't act like you were a problem to them because you were sick. Thanks again Barrow (sarcasm).
The best center to treat cerebral vascular diseases.
Love Dr. Stein, who is a really wonderful doctor, but had the worst impression of neuropsychology evaluation center. Annette, the receptionist for the area, violates HIPPA regulations; patient information is aired in front of those in the sitting area, as she loves her bluetooth and she loves feeling important. This woman should be fired.
My daughter has been there for three days with a stroke. They cannot get the appropriate tests run because they "don't have enough doctors". They patronizer her about her headaches. She may die in this place due to lack of quality care. Trying to get her transferred out. Do not go here.
This place is the worst customer service Iv ever seen
Received excellent care for my husband, who has had three brain tumors successfully removed near his brain stem, over the last 20 years. We are so grateful to Dr. Spetzler and his team for their expertise and kindness.
barrowneuro.org