Bardi Heating & Air Review

Justin was knowledgeable and professional. Did a great job at a fair price.

Trevor was very respectful of my home. He had proper Covid attire. He explained everything he was doing and suggested services or plans without added pressure.

Water pressure was low and had to get the outside faucet to turn on. The person I spoke to scheduling a visit was a really nice lady. These two guys came out, told them everything they needed was in the garage..but they decided to tour my home anyway which I didn't approve of. Guess what? Everything they needed to mess with was in the freaking GARAGE! They charged me $225 dollars to turn a faucet knob on that linked to the outside faucet and adjust the water pressure. Took them 2mins. WATER PRESSURE STILL REMAINS THE SAME!!! I am so pissed off. I wasted my money. I NEVER got the invoice from them And it's been a week. Seriously I feel like I didn't get treated professionally. OVERPAID FOR THE SERVICE THEY PROVIDED FOR SURE.

Service technician arrived early and completed the work promptly. He was professional and courteous. I will use them again.

Marty was very nice, professional and got the job done quickly! We will definitely be using them again.

Brian was very nice and professional. I feel he took his time and was able to let me know the root of the problem and offer options. I will recommend them to my friends.

Office advised me who the service technician would be and included a picture. Technician was very courteous. Quickly assessed my issue and did a great job with my HVAC system. I highly recommend.

nice young man. hopefully he did a good job. not able to crawl under houses any more to check. glad he found no issues .

Pleasure to do business with Bardi and Eric is terrific.

Ken was prompt and knowledgeable, fixed our issue and gave great suggestions on other problems we have noticed. Will definitely use him again.

I called Bardi in the morning with a broken AC on a 93 degree day. They were the only company out of the few I called that could get someone out same day. They only had an after hours appointment available which costs more but I took it anyway. Turns out I got a call from Danny that he was available early. YAY! He got there in about 20 minutes and within maybe 15 he had diagnosed the issue, approved the repair and got to work. In and out in less than an hour AND since he was early I didn't have to pay the extra fee for an after hours appointment. Woot woot! 10/10 would hire again.

Excellent service and an honest company, Charles is always professional and really nice to talk with. He is knowledgeable and provides great solutions to any issues. I have been using Bardi now for several years and I will not use anyone else.. Thanks Charles

Mr. R provided service of AC maintenance. The weather is very hot, but he did the job very carefully. He is very friendly. Explained the detail patiently. I am very satisfied with his service.

Great service, professionalism. Automated text messages and emails keeps you informed to include a pic of the technician. He was on time, clean professional appearance. Very happy with the service

Chris performed my plumbing inspection. He is very knowledgeable and answered all my questions. Great customer service.

I contacted Bardi for a hot water heater flush and to fix my leaky bathtub faucet. The plumber came out and flushed the hot water heater with no problem. When it came to the leaky bathtub faucet, after removing the face plate, the plumber attempted to replace the cartridge. He said the cartridge was not the problem; it was the valve that needed replacing and that required opening up my wall and $1000 price tag. I said I could not afford that and I made sure to ask that the faulty valve would not cause any more than the current leaking faucet in the bathtub. The plumber said yes it will still leak but into the tub. I paid for my service, and that was that. Fast forward to 2 weeks later, I come home to water leaking from the wall that is on the other side of the shower and a puddle on the floor. I immediately call Bardi and ask for someone to come right away. At first, they said they could get someone on Tuesday; I was calling on a Friday. After speaking with a supervisor who told me I still had to pay for the visit even though it was most likely caused by the plumber s error 2 weeks prior, I had him send the same plumber. As I waited, my boyfriend came over to inspect the work the plumber would do (I wish I had asked him over the first time, but I digress). The plumber finally arrived and was quick to tell me that he told me 2 weeks ago it was going to leak, I reminded him that I asked him and he only told me it would leak into the tub. The plumber heads to the bathtub and opens the faceplate with my boyfriend right behind him watching, and wouldn t you know? He was able to fix the cartridge this time, and now my bathtub doesn t leak! He did take $100 off, but I still had to pay $250. The plumber ended up installing the cartridge backward and my boyfriend had to go back in and fix the plumber s work. I will never use Bardi again nor would I recommend them. I also now am dealing with water damage in my living room due to their negligence that they do not seem to care about. Save your time, money, and headaches and use someone else!

All the technicians and support staff with Bardi have been great. They are very knowledgeable and explain the work and the options very clearly. They ve updated my furnace and serviced my air conditioning system. They are punctual, polite and very efficient. I highly recommend this business.

Martez is an awesome person. Bardi should be proud of him. He is very respectful and knows his job well. He explained everything he will do before he started and answered all my questions well.

Josh came too our home and we were pleased with his detail instructions. The explanations and Bardi prices are something we will consider. I will say that everyone has been very professional and prompt.

Always happy with Bardi s Technicians. They are knowledgeable and professional.

Justin was extremely friendly, professional, and helpful.

Technician was prompt, professional and quick in his analysis and quick in the fix !

Bardi - David did a great job. He diagnosed the issue quickly, explained how the whole process would work, gave me an up front quote, and estimated how long the whole process would take. The quote and the estimated time were right on track. Great Job !!!

Trevor is wonderful. He s been to my home several times, and he very professional and friendly while doing his job. He explains what has to he has to do and after the job is done. I will be recommending him to other neighbors in my area.

Eric was on time. Showed what I needed to have done. He quoted a very competitive price for doing the work. Will schedule to have job done in the next several days. Very professional.
11.26.19 Eric returned this morning to complete the job as discussed on previous occasions. Completed in a timely manner and I was very satisfied with the work. Job well done !!!!

Bardi has replaced one of my primary home's furnace and repaired another one, they even checked out the third while they were here. These have been separate visits and each time great technicians and follow up customer service. We have also used Bardi to replace two furnaces at two rental properties. I have never had an issue and if there was ever anything wrong, they came back out promptly even if it was not directly related to their equipment. Their pricing is about middle of the road, but the customer service, accountability and responsiveness is what keeps me calling back.

Excellent!!
Thanks much.
See u in Spring time

Ji

Worse service ever, check my unit in February and state the unit was fine now that it is hot my unit will not blow cold air. I pay them every month on a plan and the technician had the nerve to say for $250 he can do an extensive search for the problem and my question to him was, what have they been doing when they came to my house in February, Rip Off.

Tyler was punctual to start (highly appreciated ). He laid out all my issues in an easy to understand manner and provided a couple of options to choose from. He was very professional and personable at the same time.

Danny was amazing! Came out and knew exactly what was wrong with our air conditioning unit and had it fixed in under 30 minutes. Seriously amazing!

Customer Service; is really Customer Service. The technician are always professional. The job is completed in a timely manner. I really like dealing with this company.

My faucet was broken and leaking everywhere. They were able to come same day. In the end my faucet was too old and damaged to be repaired so he hooked up a new one in about 20 minutes. They're consistently professional and trustworthy.

Although no one wants to have an issue with their ac unit in August ( or any month for that matter) Brandon was able to diagnose and fix the issue. He was a pro and had the issue corrected the same day. Didn t want to drop the loot ( who does) but I am grateful to have AC again.

Thank you Brandon and Bardi for helping me out.

They don t really do a tune up like advertised. They only check the unit and tell you about the large sums of money you need to spend to keep the unit operating.

Bardo did what they could. The rest is up to me. And thank you for the education.

First time using Bardi. Very satisfied with the service. Arrived in the window they gave and explained the entire process of what would occur and the pricing. The tech Perry was very professional and wasted no time in getting the job done. The lady who set up the appointment was very professional in explaining how you could fit me in on short notice. My AC is working to my satisfaction and I would highly recommend to anyone with AC or Plumbing problems

The technician (Chris M) was professional and helpful. He reviewed our systems and gave us an honest and frank assessment of their condition. They were in pretty bad shape and he took the time to review and explain (in detail) several options at varying price ranges for the work and services needed. Everything from just trying to keep the systems "limping" along for now, to a couple different options for total replacement. Yet it wasn't a hard sell, he gave us the information we needed to make a decision for our situation. I will gladly use Bardi again based on my experience with Chris. He represents you well. Thank you.

Chris was great. He explained in layman's terms and completed necessary repairs very quickly.

They went beyond for the job. Definitely would recommend them based on my experience with them. Very courteous and professional.

Winston performed a great service & was very personable. I recommend him highly.

Explained everything in detail and were very professional. Didn't leave till I was satisfied with their work. Would definitely recommend them to anyone else.

Daniel arrived right on time. Performed excellent service on both systems and made us aware of options to improve their performance. Finished in a timely manner.

Perry was fantastic! Very thorough and customer focused

Ed was the first to come to the house to help. He was respectful, informative, and incredibly efficient. Within a day, we had a sales team member out and another day later, a new unit. He walked me through every detail so I could make an informed decision.

Boyd was very professional and prompt... even during this COVID crisis..
Wore shoes and mask the entire time while inside my home. Would recommend them again ..

Ben was awesome. Very professional very personable very knowledgeable.

I appreciate your great service and outstanding quality customer service.

Thank you Bardi for correcting an improperly installed new shower line. I appreciate the timely matter in which you came and the great job.

I m very satisfied with my service with Bardi and have been using them for a number of years. My technician was extremely professional and courteous as well as knowledgeable. Brian H was extremely respectful of my home and came prepared with a mask and shoe coverings. He also advised me that Bardi provides COVID-19 testing for its employees. I was a bit hesitant initially about letting someone in my home but I felt a lot better after speaking with him. Thank you Brian H and thank you Bardi for your excellent service!

Bardi Heating, Cooling and Plumbing is the best. I called on a Sunday and their Tech was out first thing Monday morning! Boyd diagnosed the problem right away and a couple hours later my AC unit was cooling again. Thanks Boyd for such a great job! I would recommend Bardi to anyone and everyone!!

Great service, representative comes in and does great job.

Excellent service and clearly showed where the issue was located and how to fix it.

Perry came to our place today. Arrived on time, professional appearance. He was polite and courteous. He gave me a good idea of the condition of my furnace and needed repairs. Keep in mind I have not replaced a system with them yet but if needed, I will definitely consider them. I loved the coupon also :-)

They are always very attentive, knowledgeable and patient.

The serviceman, Eric, accessed the request, explained the potential costs, and completed the installation to my satisfaction. He was a pleasure to have in my home. I d use Bardi Heating again and recommend Eric.

Trevor was very professional and knowledgeable about the HVAC system and answered all my questions and concerns.

I have had a maintenance contract for HVAC & Plumbing with Bardi for years & it is worth worth every cent!

Today James came to inspect my HVAC & was professional, courteous & gave me some excellent suggestions. As part of the inspection James checked the pipes that drained the condensation & noticed it was partially blocked. He thoroughly cleaned it & now it is draining properly. Since my HVAC is located in my attic, I hate to think how much money it would have cost me to repair a water leak caused by a stopped up condensation drain! Thank you James for a job well done & thank you Bardi for hiring James.

Scott also came today to inspect my plumbing. He was professional, & also gave me some excellent education on things I could do to keep my plumbing system running smoothly. Scott did an thorough inspection & I was impressed with his thorough knowledge. Thanks Scott for an awesome job. You rock & thank you Bardi for sending Scott today!

I consider my Bardi contract for HVAC & plumbing one of the best values ever!

On of my new units was making extra noise. Bardi Tech came out isolated the issue, and made the appropriate repairs to resolve issue. OUTSTANDING service today !

I have been a Bardi customer for 12 years now and they are always professional, knowledgeable, and kind. Boyd was no exception. He lived up to the Bardi customer service name. Thank you so much Boyd.

5 Stars! Lee was honest and trustworthy and very knowledgeable.

I amde an appointment with this company to do a tune up and they sent me an email and even a text to remind me of the appointment yesterday but they never showed up, no call nothing. Will never use this company

Very detailed, answered all my questions and was friendly and honest. (Not your typical salesman)

I would highly recommend Bardi. The new system is working splendidly. All the techs, who installed both air and water heater, had through knowledge of the products. They came when scheduled and left the area clean. All were personable and polite.

I had a wonderful visit with Bardi Heating/Cooling& Plumbing, Mr. Stephen came out and did a thorough check on my AC unit, he was very professional and knowledgeable when I asked questions about the problem I was having with my unit. I will definitely recommend this company to friends& family or anyone looking to have they're AC unit serviced.

Bardi Heating,Cooling,Plumbing came back out to complete a plumbing inspection Mr. David checked my spetic to find out, I needed my septic drained. He set everything up with the company they use Pump Co came out the same day and drained my septic, cleaned the filter and unclogged the slow drain and clogged grease issue I was having. Bardi is truly the best hands down I've saved money by purchasing the maintenance plan they check your heating, cooling& plumbing. You want a company that's going to do the job right call Bardi Heating, Cooling& Plumbing! Customer service was superb every time I called and asked questions or had any concerns.Thank you Bardi!!

Did a great job he pointed that one of the intake duck was not hooked by builder That was great we would have never found out

I have used Bardi twice for a gas leak and a leaking pipe. Eric was our technician both times. The communication and punctuality were spot on. Eric did a great job of identifying the leak which AGL had missed and his fix took care of our leak with a lot less cost than I had worried it would. He was very personable and we had a great experience with Bardi and will continue to use them.

Great Service, Excellent Customer Service. I was very pleased with the service they provided. Will call Bardi again for any heating, cooling or plumbing.

Our rep today was outstanding! We signed him up for another townhome we own. He was very courteous and very knowledgeable! Thanks!

Was unable to fix the unit to provide heat for Thanksgiving. Instead, said the only solution is to replace the heat strip for $1200, which will also take over a week. I used another specialist who fixed the issue right away and quoted $100 for the heat strip replacement.

Great service again today! 5 stars

Had both my HVAC and plumbing taken care of yesterday. Both gentlemen were professional and knowledgeable. Appreciate the level ofcare!

Bardi first came out a few weeks back to replace my water heater. But when the new heater wasn t delivering hot water as quickly to the faucet as our old model with a recirculating pump did, Bardi came back out and installed a replacement pump at no extra cost. They truly stand by their work. Thank you so much!

I am sitting here now, time set aside for an appointment, for a second time. For the second time now I get a call at the time of appointment to say they are not coming. Of course the initial visit to inspect the system they come because they take have the payment for repairs up front. Now I am left having to set aside time a third day in hopes this time they actually come. On top of that I cannot just choose another company because they already have my money. The only reason they are getting 2 stars is because the technician was very knowledgeable and friendly. I dont feel so good on the choice I made for repair companies. Hopefully the repair, if it ever happens, will give me some reason to change my mind

We had a great experience with Chris from Bardi who was extremely helpful in diagnosing as well as resolving our AC issue. Highly recommended!

Taylor did a great job explaining what I was asking about. Bardi always takes care of us! Thanks.

Hunter gave us great service and seemed very knowledgeable.
We are remodeling our kitchen and needed a gas pipe reconfigured and moved for the new stove.
He arrived right on time, got the job done and gave us some good advice.
Making the appointment was easy, and I appreciated the text notices of the tech arrival time.
Thanks, Bardi!

Andy was a great technician. He patiently explained everything and did a very thorough job. He was very personable and I trust his work so much I will ask for him by name for my next service call. I am very satisfied with the work done!

The representative was very professional and knowledgeable and did a great job.

It is very rare that I post a negative review, but I do believe this one is warranted. I had Bardi set to come out on Friday and they called to say they were a tech down and had to reschedule. This was ok as I understand, as a business owner myself, things happen. They set me up for the following Monday morning after I stressed to them that I have a water heater pressure valve situation and it could turn into a flood if it is not handled very soon. So Monday morning comes and they call and say they are going to have to reschedule again but this time it is for next week.....I told them this is unacceptable and I was very disappointed, thus, I am calling another company.
On a positive, they have a nice text and email reminder system and the folks I talked to were pleasant.......just terrible on execution.

I subscribe to the Friends of Bardi to maintain some older HVAC systems. Not sure why anyone wouldn't get their system checked on twice a year as a homeowner since you use it year round and a lot can happen in that short time with any system. Anyway, Bardi offers a competitive price in the area and they are rated well because they are courteous, on time, and take special care to make sure you absolutely understand what they are diagnosing and recommending. Chris M. was my technician and I was very pleased with his professionalism and approach. I have only positive things to say about this company! 5 stars

My only suggestion is they take a proactive approach with their loyal customers and try to call them to schedule bi-yearly service calls ahead of the busy season. I have a difficult time remembering to make sure I get my system maintained at the optimal times. I've had a company do this previously and it was a tremendous help.

We have used Bardi for years and have been pleased with them but Marty H was THE BEST service man we have ever had from them. He was so personable and extremely thorough. We will ask for Marty to come for each service check.

The service provided by Bardi exceeded expectations. They were reasonably priced, the technician that helped us (Chris M) was super professional, and the entire experience was great. Highly recommended, plan to use them in the future for all of our needs.

John courteous and attentive. I needed a new gas line for a new cooktop. John assess the work, gave me an estimate and completed the work after my Go-ahead ... and I m sure I won t have any issues when the gas cooktop is installed with the new gas line.

Mike M came out to look at my unit after it went out unexpectedly. I was without cool air for about 2 straight days and in Ga weather that can seem like an eternity. He made an extra effort to make sure I was taken care of over the weekend by setting up a space cooler until my install date during the week. He was very professional and maintained great communication with me throughout the process. I would most definitely refer family and friends for their service. I now feel comfortable in my home. Thanks Mike!

Derek is the best tech. He serviced my AC unit and was extremely knowledgeable and professional. He took the time to explain the details of the service call.

Kevin did a great job repairing a damaged pipe I had in the basement. Swift and fast. Will call them up again if I have any plumbing/HVAC issues in the future.

We've had nothing but good experiences with this company. All of the technicians are very thorough and courteous.

The employees are very polite and knowledgeable. The young man that came out was very polite and talked me through everything. I will be sending my friends, neighbors and anyone looking your way.
Thank you for the great special

Our technician was Marty H. He diagnosed the problem in under 30 minutes and we could not have been more pleased with his service and will defiantly use Bardi Heating & Cooling again.