Someone actually answers the phone at the office. The guys were on time, had everything they needed, and worked hard. The boxes they built are top notch. They were efficient, accommodating, and very easy to work with. Chris and his crew did a fantastic job, and cleaned up when they were done. Highly recommend them.
Beautiful peacful bamboo garden and nursery. Quiet cobble stone paths meander through the various specimens, growing full size (both in the ground and in planters). See the 4" x 50' giant bamboo full sized growing in-ground. Impressive. Or the exotic looking black stemmed variety and the low growing large leafed one that has a tropical appearance.
Delightful !
Peace and tranquility. If that is what you wish for, then this is the right place to come to. Not just for the great prices but the beauty in the scenery is just simply breath taking.
Great service. Informative and helpful staff with wide range of bamboo styles to fit your need/desire!
VERY expensive. Whatever you do, DO NOT have Bamboo Giant install or build planter boxes. Construction is questionable on their work and they charge as much as a decent used car for their labor and materials. They DO NOT stand by their work and won't guarantee anything, even though they did when I had the work done...I see their guarantee statements and website have been changed since.
When (NOT IF) your bamboo jumps out, you're screwed.
We had them come out and construct a planter/plant vivax bamboo in it in our backyard. When these guys were constructing it, questions were brought up about the bottom (there IS a bottom, but just planked boards it turns out) as well as the lack of a plastic barrier being installed. Their "onsite expert" (I forget his name, heavier young white guy with brown long'ish hair and glasses) said, "Oh, it's not necessary. It'll be completely contained in the planter without any risk. It has nowhere to go." I figured this guy does this for a living and he knows what he's talking about, right? Well, a year later, the bamboo rhizomes pushed out of the back side facing the fence and pushed right into the ground, popping out the other side of the fence. I looked closely at the construction of the thing, and the reason that it pushed out the side is that there's only TWO DECKING SCREWS ON EACH END holding the board in place! There is a support board affixed inside the planter as well, but NO SCREWS! We called/emailed and Brian (I'm guessing he's a manager?) came out to the house. He seemed friendly and professional on our meeting, took a look to see what was going on and said he would get back with us for an estimate. Wow, he sure did: $4k for them to pull the bamboo out of a 4'x2' planter, dig up the rhizome that jumped out, repair the planter and replant! I had words with Brian on how unreasonable and ludicrous it was...I mean, I don't mind having to pay something, maybe meeting half-way on the cost, but really????
He said he would get back with me with a revised estimate, but that "he's a busy man". That was back in November and here it is May. He cut and ran, that's exactly what he did.
Pretty much to sum it up: if there's concern about bamboo jumping out its enclosed area in your yard, then don't plant bamboo. It WILL jump out. I was promised a "snake oil" fix by these people when I cut them a check to build the planter and plant with "guarantees", but now they're backpedalling, probably because other customers have complained about their B.S. promises and shoddy workmanship as well. Steer clear.
Please take time to see the pictures that I have uploaded here. These are absolutely unedited and real.
Wonderful company. I ordered 2 tall Bissetti bamboo plants, they arrived healthy and vibrant, and the delivery people brought them into the lift rather than leaving them outside the building. Matt at the company is knowledgeable and a pleasure to talk with, very helpful with my questions for caring for them within my balcony setting. Loved dealing with them.
Great place to picnic, even if you're not buying bamboo.
The owner is so kind and helped me a lot to get some bamboo canes with root together which I need to make a sort of music instrument. No other place is better than this bamboo nursery.
bamboogiant.com
