Ball memorial hospital Reviews

We recently had an opportunity to see the birthing center process and administrative oversight of the IU Health Ball Memorial. I would plead to any expecting mother; find another location to bring your child into this world?!? We traveled to Indiana with our daughter who was 36+ weeks, against my concern, to a family Christmas. The adventure started off we first were funneled through a security checkpoint due to the late hour and the hospital being on security lock then down a long empty corridor where a Christmas tree was on a stretcher. My 4-year-old turns to me, with a lit-up Christmas tree laying all alone and asks, Why isn t anyone helping the Christmas tree, I thought this was a hospital? . I rebuttal with someone who was trying to play a joke, the Christmas tree is okay. Then after traveling through their main lobby, we find another Christmas tree with the Grinch at the top. Cute and a funny store but as a God-fearing family, our children know the significance of the Star/Angel on the top. So, my child again pulls on my sleeve and says Daddy, why isn t the star up there to light the way? Digressing, we were blessed with our first granddaughter on Dec 7th in the early hours. Though she was a nuchal cord birth and only 5 lbs. 7 oz she got a 9/10 Apgar and passed the car seat test within 24 hrs. of birth and all other tests were good/great. Due to the long drive and mom/baby being healthy we asked to leave before their 48-hour minimum to not force a newborn and mother into a vehicle for 10 straight hours and that s when things changed. We were first told that we could not leave, and any attempt would have us arrested. Then I explained to them the legal rights of the child fall to that child s parent and even offering the phone number and dates of appointments for baby/mom with their regular doctor. Then they started making threats about calling Child Protection Services and I quickly thwarted those accusations and false medical jargon they use to push people around. After realizing that I was not as uneducated as the normal hospital clientele they called in a CHAPLAIN NURSE . She was one of the major aggressors in this entire calamity, she was a small late-forties 5-foot blonde-haired Chaplain nurse for the birthing ward. When our doctor could not convince me of their Draconian ways, they called this woman over, who attempted to control the conversation with over-speaking and bullying tactics. Since she was too close-minded to have an intelligent conversation I walked away and refused to listen to the rest of her tirade. She then called the hospital police, in an attempt, to scare me into accepting their will. Now, I have attended a lot of different types of churches in quite a few states and NOWHERE have I seen a CHRISTIAN act like this woman. We were then pulled to the side by a concerned doctor who tried to express the backlash for questioning the administration and offered a patient advocate for assistance in circumventing the bureaucratic process; she was as useful as a knife is for eating soup. After finally accepting that we were not going to leave before they allowed us to and personally apologizing to the nurses and personnel that had we mere bystanders in the event; the administration decided that we needed to keep a UV light for a Bilirubin count of 7.5 (Which I was later told by the baby s actual doctor that was unnecessary and he had never heard of that for such a low level). After trying everything to keep us there and failing, one of the head nurses asked us to leave our granddaughter for a week or two and come back and get her. She assured us that everything would be okay and sometimes this is standard. Quickly, that idea was put to rest and she assured us she was only checking. I know the story sounds like a science fiction novel, but pictures don t lie. If you are not able to use another facility, please be hands-on in every decision, every patient move and never let someone who cannot defend themselves out of the sight of someone who loves them and can protect them.

Love the nurses. VERY friendly and concerned for patient. Wasn't in a rush. Made sure to get any and all information. They wasn't stuck ups either. Wasn't all tense. We joked .

Took someone to ER and had to wait close to 2 hrs before they got a bed and into a room. I have to say that was NOT normal. Everyone there was very helpful and courteous. Would have 5 stars if not for the extended wait time.

What can I say? If I could rate this hospital with negative stars, I would. Their emergency room is the worst. I went to Ball due to experiencing severe back pain and difficulty breathing. I ended up waiting for hours to even be put into a room, only to then be told that I would have to wait to see the doctor. Don't expect to actually ever see a doctor either, because apparently they don't exist. If you need the nurse, you will need to go find someone because the call button will only get you some grumpy lady who will repeatedly tell you that she can let your nurse know. I would never recommend this hospital to anyone. They only thing you will get quickly, is their highly inflated bill.

You will literally be forgot about unless you are in I C U. Two awesome nurses on the care floor. Deb and her crew are the best. Literally everyone else is so lazy. No sense of a timeframe. Meds takin sporadically. You have to pull teeth just to get the NP and some information. All this being not busy at all. They stuck me by the nurses station. It seems more like a laugh factory. 1 star. I ll drive an extra half hour next time I feel sick to Richmond.

Everyone does have handicapped sticker. Need better way for those with disabilities

Loved the Nurses and all in Delivery/Mother baby. We actually travelled out of town (about an hour) because we've had such a positive experience here. The doctors at the Voss Center are great.. We've had all three of our children here and felt that the travel was well worth it. They were under construction and we were put in one of the new Mother baby rooms. IT was amazing! Looks like they are upgrading their delivery center as well in the coming months. For someone that drove hours (weekly) to have the Doctor's and Nurses here I can assure you that you won't be disappointed with the level of care.

Super Happy with our experience!

I wanna take a min and leave a review on how I feel about my recent labor and delivery experience my nurses were AMAZING miss Kassi here though she was amazing she was there every time I needed her. She helped me through delivering my son knowing he was 6 weeks early and that I was struggling with that and that fact I decided on no pain meds what so ever she helped me stay strong and get through it all. I hope she gets recognition for this review because she deserves to know how absolutely AMAZING she is

My granddaughter was born yesterday I was there with my daughter in the delivery room. Today was Father's day and they wouldn't even let her meet her grandfather! They keep wanting to keep blaming everything on covid even though they waited until my daughter was about to have my granddaughter before they even did a covid test on my daughter! Then they say they care about the patients well being ...sure!!!

Don t go here if your life is threatened, you re better off risking going to Anderson. They can never figure anything out, the wait is incredible, and the nursing staff at check in are very rude.