I want to take this time to thank Travis Sudsbury for giving Great customer care and service, we had an accident and was on job
He and the team got us in and out in timely manner. Thanks so much.
I made a call to the service department with a question in regards to a display warning indicator, spoke with an adviser, he couldn't give the the exact solution without diagnosing my truck. But what he did tell me gave me a good indication as to where to look. The service was helpful, and the adviser was polite and courteous. If and when I need service and I'm in the area, this will be my place of choice.
I bought a new truck from here and I am very thankful to Mr. Conrad he is very helpful and honest sales person. I recommend him 100% that you want be disappointed. Better than othe sales person that I met for the first time I think his name was a Curt and he didn't want to waste his time with me.
Ryan Miller is VERY helpful and has been there for us at Mahal Bros. We appreciate you Ryan!
I agree with Max. Last time I was here I arrived in the early afternoon to check in and waited 5hrs ( I did go in to check on status on the repair ) until someone came out did a walk around and then they said that they wouldn't be able to work on it until morning. It's now morning parked inside gate still no service. Nice people, but someone here likes passing the buck. I REALLY HAVE TO REMEMBER TO STOP COMING HERE.
Do not waste your time and money at this location they try waste your time and money for very less things!
Best dealership experience I've had in 5 years of owning this truck. Travis and curt went 1000 miles above and beyond to get my truck fixed the same day. I had a hood bracket that broke free from the glue on the fiberglass hood. I got there at noon. I brought the new bracket with me. These guys are honest because they reused my old bracket so i could get my money back for the bracket saving me 249.00 dollars and i thought my grill tabs were broken but it turns out i just needed new springs. So instead of forcing me to buy a new one from them for 800 dollars it didnt cost me any extra and the total bill was cheaper because they fixed it without taking my aftermarket bumper or the hood off which saved time and money because they actually charged me actual labor instead of standard 2 hours for job. I am really impressed and if i need work done and am anywhere near here i will definitely be back. Velocity who? Oh yeah thats the place i called to get an estimate and sat on hold 25 minutes without talking to anybody before hanging up. Thank you again travis and curt for your help and hard work
I towed my truck to this facility two day before and was diagnosed for having a fault with a sensor and a pig tail but the truck was repaired today and over all it took 48 hours for this job. I mean it was A BAD BAD experience for me.
