As a customer, I recently had the opportunity to a...
As a customer, I recently had the opportunity to avail of the services provided by the Back in motion, pllc company. I must say that my experience was fairly average. The website, backinmotionpllc.com, was easy to navigate and provided useful information about their services.
The staff seemed knowledgeable and professional, although I felt that their customer service could have been more attentive. While my concerns were addressed, I did not feel a genuine focus on customer satisfaction.
The facilities were clean and well-maintained, which created a comfortable environment. However, the waiting times were longer than expected, which was a slight inconvenience.
In terms of treatment, the methods used were effective and improved my condition. However, I did not feel much personalized attention, as the sessions felt a bit rushed.
Overall, Back in motion, pllc provided satisfactory service, but there is definitely room for improvement in terms of customer care and personalized attention.