I recently joined this credit union after hearing ...
I recently joined this credit union after hearing positive things about their services. The website is user-friendly and provides easy access to online banking tools. However, I found their customer service to be lacking. When I called with a question, I was put on hold for a long time and then received a vague response. The interest rates are competitive, but the overall experience was just average. I hope to see improvement in their customer service and communication in the future.