About Autotask corporation
Autotask Corporation: The Ultimate Solution for MSPs
Autotask Corporation is a leading provider of cloud-based business management software solutions for managed service providers (MSPs). The company offers a comprehensive suite of tools that help MSPs manage their businesses more efficiently and effectively. With Autotask, MSPs can streamline their operations, improve customer satisfaction, and increase profitability.
MSPs rely on Datto for mission-critical business continuity and disaster recovery, networking, business management, and file backup and sync solutions. Autotask Corporation is the parent company of Datto Inc., which was acquired in 2017. Since then, Autotask has been able to offer an even broader range of products and services to its customers.
One of the key benefits of using Autotask's software solutions is that they are designed specifically for MSPs. This means that they are tailored to meet the unique needs of this industry. For example, Autotask's PSA (professional services automation) solution helps MSPs manage their projects more effectively by providing tools for project planning, resource allocation, time tracking, billing and invoicing.
Another important feature of Autotask's software solutions is their scalability. As an MSP grows its business over time, it needs software that can keep up with its changing needs. With Autotask's cloud-based platform, MSPs can easily add new users or modules as needed without having to worry about hardware or infrastructure upgrades.
In addition to its core PSA solution, Autotask also offers a range of other products designed specifically for MSPs. These include RMM (remote monitoring and management), BDR (backup and disaster recovery), file sync & share (FSS), network discovery & documentation (NDD), endpoint security management (ESM) among others.
Autotasks' RMM solution provides real-time monitoring capabilities across all devices in your network including servers workstations laptops mobile devices printers etc.. It allows you to proactively identify issues before they become problems thereby reducing downtime improving productivity while increasing customer satisfaction levels.
The BDR solution provides automated backup scheduling with flexible retention policies ensuring data protection against disasters such as ransomware attacks natural disasters hardware failures etc.. It also includes instant virtualization capabilities allowing you to spin up virtual machines within minutes in case your primary systems go down thereby minimizing downtime while ensuring business continuity.
The FSS solution enables secure file sharing between employees clients partners vendors etc.. It allows you to control access permissions track user activity monitor usage patterns among others thereby ensuring data security compliance while improving collaboration efficiency across teams departments geographies etc..
The NDD solution automates network discovery documentation processes providing accurate up-to-date information about your IT environment including device configurations IP addresses warranties contracts licenses etc.. This helps you make informed decisions regarding capacity planning asset lifecycle management vendor selection risk mitigation among others thereby reducing costs improving operational efficiency while enhancing regulatory compliance requirements such as GDPR HIPAA PCI-DSS SOX ISO 27001/2 etc..
The ESM solution provides centralized endpoint security management capabilities enabling you to deploy configure monitor update antivirus anti-malware firewalls intrusion detection/prevention systems patching encryption policies across all endpoints including desktop/laptop computers mobile devices servers IoT devices POS terminals ATMs kiosks digital signage displays among others thus protecting against cyber threats such as malware phishing ransomware social engineering attacks zero-day exploits APT attacks insider threats etc..
Overall,Autodesk corporation has proven itself as a reliable partner in helping managed service providers achieve success through innovative technology solutions tailored specifically towards meeting the unique demands faced by this industry today.With over 20 years experience serving thousands customers worldwide,Autodesk corporation continues lead way delivering cutting-edge technologies backed by world-class support services unmatched expertise making them ultimate choice any organization looking take advantage latest advancements field IT Services Management!