Auto use Review

There s this common misconception about auto finance companies and how they re strictly business and never personable. They seem to only care about the transaction and never the client. Too often an inexperienced person walks into this atmosphere and winds up getting into a situation that is harder to come out of then it took to get into. With that being said my spouse and I being young were skeptical and expected the process to be just that. Nonetheless we persisted and decided to look into this option further and let me just say now .... that wasn t the case at all. In fact we were greeted by a lovely young lady named Sasha upfront and immediately directed to our also very friendly young rep Justin. It sounds funny, but I emphasize the company including younger floor members because going back to that misconception... older reps and these companies typically gray out areas on the contract and seem to essentially trap the inexperienced by brushing over the fine print... right? Well this was not the case. No matter the question big or small Justin had the ability to answer. He even understood something no one else could and that was understanding how tough it can be in your early 20 s diving head first without the proper knowledge on the ins and outs of financing a car and what that entails! This really put us at ease. Justin was transparent with every detail including the importance of certain aspects on the contract we should really be paying attention to. He wasn t shy on providing his fellow younger new clients some trustworthy advice that will help set us as young adults up for success going forward. It s been a pleasing experience. Our expectations were low and Justin knocked the ball out of the park. Auto use works with you and really cares for their clients no matter the age and how much you carry in your pocket. I have had no problems thus far and intend to keep it that way. Thank you Justin! We look forward to keeping this experience a seamless one!

I have bad credit and always been such a hard worker but have no family and friends to rely on totally random but my Uber driver told me about this place and told me to speak to Seth and I made a friend a guy who didn t know me but wanted to help me. There isn t a lot of people , let me rephrase that there isn t ENOUGH of people like Seth he was more concerned with repairing my credit and my future of being successful then his own income he was more concerned about a safe car for me then his commission. Soooo many businesses should learn from them! Even talking to him today a year later that s what he reassured me of again what the plan is and should be. He s wonderful and I would only recommend him and that company I will ONLY do business with them. Seth is the best!

I bought a car recently here and Joe Salois helped me out so much!! The process was super smooth I barely had to do anything on my end! He made sure everything was taken care of, the process was quick and painless and I got exactly what I was looking for. I would definitely recommend going here!

Mike Faye went above and beyond for me. He knew exactly what I wanted and literally had the car waiting for me to test drive. I drove it around the block, pulled up and said I ll take it! Couldn t be happier!!

I just paid my car off. A really good company that works with you and works with the payments. My title didn t take long at all to come in the mail. The company didn t give me a hard time with payments and moving around the payment date. Paying this loan off helped boost my credit score

Listen take my word for it and RUN FOR THE HILLS! Choose any finance company other than this one! Trust me when I say this is the WORST CASE SCENARIO and even then try not to use them! If I could give ZERO STARS. Save yourself unlike I did and go to your credit union or your bank for FINANCING. There is a reason they do not do business in all states because certain states won t even allow the shiesty business they conduct to take place. They are very unprofessional and unempathetic to any LIFE circumstances you may have. Please save your save the turmoil and get a CASH CAR or choose someone else who will actually help you

*RIP OFF ALERT Avoid at all costs terrible company to deal with
we floored a 13 bmw x3 72k silver it was worth more than what we owed
and were never behind on our payments
while covid 19 lockdown was still in place they refused to refloor
the vehicle and came and took it with no communication
it was worth several thousand more than what we owed
and were never late on any payments a bunch of crooks
RUN dont walk away from this company

Honestly had a great experience I went in with a bit of an emergency and had just a few days to get in a vehicle, I had the pleasure of being helped by Justin and he was incredibly helpful and worked his magic for me I was in me car in just 3 days very smooth process and I couldn t thank him enough for that being I had just been threw a lot that very day. I m grateful and look forward to a continually good process with you all Thank you again Justin

I was seeking for a second car and I applied online and Justin called me. At first I was hesitant but Justins customer service skills set me at ease. I can honestly say this has been the best experience for my wife and I thus far with a car dealership. Justin is a phenomenal sales person! He helped us every step of the way.

If you re looking for a vehicle visit AutoUse! Ask for Justin, you won t regret it.

When you need a creative finance plan for yourself or your business, Auto Use provides the right solution for the customer. I dealt with Seth who was outstanding in responsiveness and making the process easy. This was a business transaction, but I'd look to them for personal use because of the great experience I had.