I recently used *Atmos Energy* for natural gas ser...
I recently used *Atmos Energy* for natural gas service. The website was user-friendly and had helpful resources for understanding my billing and usage. However, I did encounter some customer service issues when trying to resolve a billing discrepancy. The representatives were polite but didn't seem to have the authority to address my concerns promptly. It felt like a bit of a runaround. 🤷♂️ It would be great if the company empowered their customer service team to have more autonomy in resolving issues. Overall, my experience was average. The service itself was reliable, but the customer support could be improved for a smoother experience.