I recently utilized the services of this company, ...
I recently utilized the services of this company, which handles recycling of scrap materials. The website was user-friendly, and I found the information I needed easily. However, I encountered some issues with the pick-up process, as there seemed to be a lack of coordination between the team members, resulting in a delay. The staff I interacted with were polite and professional, but the overall experience was average. I appreciated the company's commitment to sustainability and environmental responsibility, but the operational efficiency needs improvement. I hope to see positive changes in the future to enhance the customer experience.