I recently booked a trekking trip through their we...
I recently booked a trekking trip through their website and found the overall experience to be average. The website was user-friendly and had a good selection of trekking destinations, but I was hoping for more detailed information about the itineraries. The customer service was prompt in responding to my inquiries, but the lack of personalized recommendations left me feeling a bit disconnected. On the positive side, the booking process was smooth and hassle-free, and the trip itself was well-organized. The guides were knowledgeable and ensured our safety throughout the trek. However, I believe they could enhance the overall customer experience by offering more personalized support and detailed trip information. 🌍🚶♂️