I recently purchased a product from this company f...
I recently purchased a product from this company for my HVAC system. The website was easy to navigate and I was able to find the product I needed quickly. However, I did encounter some difficulties with the ordering process and had to reach out to customer service for assistance. The representative I spoke with was helpful and resolved the issue, but I wish the ordering process had been smoother. The product itself works well and has improved the control of my system. Overall, I'd say my experience was average. The product performs as expected, but the ordering process could use improvement.