For a big company they only have (1) telephone number which is hard to contact. They used to have a service center in SM Megamall, now drop off point na lang daw and I have to wait for 3-4 weeks for them to return my CP... Such a hassle. The problem of my phone came from an auto update now it can't start.
poor services. Is Asus Philippines a scammer? Mr. Joseph Serantes of Asus Philippinea and Mr. Kevin Mendoza of Memoxpress did not give any feddbacks/updates and they do not even answering phone calls after the payment was deposited to Mind Alliance Ventures on June 30, 2020.
2 weeks old AsusTUF A15 had already a loose keypad button. Service Center does not have the replacement part and need to wait for unknown eta. Poor Customer service and after sales, 7 days replacement is not enough for poor quality product.
The phones has a good features and it's really convenient to use. The camera of the phones has a good quality and especially easy to touch and the fastest android I've ever had.
My experience with your accredited service center, which is Gigahertz - SM North Edsa is VERY TERRIBLE. I ordered hinge for ASUS laptop last November 13, 2018. I was told the hinge will be available for pick up a week after. I paid the ordered hinge in full. Sadly, many days have passed beyond the week's timeline pero di pa rin daw available ang hinge as their Head Office has not delivered yet the hinge to their branch. Been sick and tired of following it up. Nobody picks up their landline. At ang tagal nilang sumagot sa aking text messages. They are not honest in dealing with me. Kung alam ko lang na ganito, sana sa iba na ako nagpunta. Pinaasa nila ako. Well, I am escalating my problem to you Asus Technology Phils as I want to seek your help. By the way, I hope you will be more careful in accrediting any of your service centers. Masisira kasi ang magandang pangalan ng Asus kung ganito ang pamamalakad ng service center nyo. Hope to hear from you soon. Thanks.
At this moment, it actually deserves NO STAR...its just that the system will not allow such message to be posted if will not be rated. I recently bought Zenfone 3 zoom and after a month, both software and hardware were already broken. Personnels from its 2 service centers also fooled me of replacing it but they did not really coordinate it. I am having a HARD time asking for unit replacement or just refund. Just buy another phone.
need your help, after updating my asus selfie, the signal is gone. i tried to hard reset but its failed. Then yesterday I went to SM CUBAO GIgahertz they say 500 fot diagnose + 500 for flashing software and maybe the board is corrupt. Do you still have the phone and Signal lng the problem board immediately?
ASUS Technology Philippines Inc. is a leading global technology company that specializes in the production of high-quality consumer notebooks and motherboards. With a commitment to innovation and quality, ASUS has become one of the top three notebook vendors in the world, with a reputation for producing some of the most award-winning products on the market.
Founded in 1989, ASUS has grown from a small startup into a multinational corporation with operations in over 50 countries around the world. The company's success can be attributed to its focus on research and development, which has led to numerous breakthroughs in computer hardware design.
One of ASUS's most notable achievements was its creation of the Eee PC™, which revolutionized the PC industry by introducing an affordable and portable netbook that was perfect for students and professionals on-the-go. This product line quickly became one of ASUS's best-selling products, earning it numerous awards and accolades from industry experts.
Today, ASUS continues to innovate with new product lines such as gaming laptops, smartphones, tablets, desktops, servers and networking devices. The company is committed to providing consumers with cutting-edge technology that meets their needs while also being environmentally friendly.
ASUS prides itself on its commitment to quality control at every stage of production. From design through manufacturing and testing processes are carefully monitored to ensure that each product meets strict standards for performance reliability durability safety environmental impact.
In addition to its focus on innovation quality control ASUS is also dedicated to customer service excellence. The company offers comprehensive support services including technical support warranty repairs replacement parts upgrades software updates training programs online resources forums blogs social media channels where customers can connect with other users share tips tricks troubleshoot problems get advice from experts or simply stay up-to-date on latest news trends developments related their favorite products brands technologies industries markets regions countries around globe.
Overall ASUS Technology Philippines Inc.'s dedication towards innovation quality control customer service excellence makes it an ideal choice for anyone looking for high-quality reliable technology solutions whether they are students professionals gamers or casual users who want best possible experience when using computers mobile devices other electronic gadgets accessories peripherals software applications services platforms ecosystems environments operating systems networks internet cloud computing big data analytics artificial intelligence machine learning robotics automation cybersecurity privacy protection digital transformation e-commerce social media marketing advertising branding content creation distribution management optimization measurement analysis reporting insights strategy planning execution evaluation optimization across all channels touchpoints formats languages cultures audiences demographics psychographics behaviors attitudes lifestyles values beliefs interests motivations aspirations challenges opportunities threats risks uncertainties etcetera
asus.com
